Back

Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.7
840 Reviews

840 Reviews of Ken Ganley Westside Imports - Service Center

Sort by
January 27, 2016

Long wait, great service I made an appointment for an oil change and tire rotation for 10:50 am on a Saturday. I didn't leave the dealership until 12:25 pm. I was told my car More

by Zararocs
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeff Warren
Jan 28, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We apologize that your wait time was longer than originally predicted by our staff, and are happy that you were properly compensated before leaving the dealership. Thank you, as well, for your honest review, which we will use to improve our service process. We look forward to working with you again in the future. Ganley Westside Imports

January 25, 2016

Excellent Service department Service on Sonata was beyond expected. Have had vehicles in different dealers over the years, Ganley has been the best. In my opinion, Keith did an ex More

by G&P55
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
Jan 25, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your Hyundai Sonata to Ganley Westside Imports for it's service needs. We appreciate the opportunity to work with you, as well as your terrific review, and look forward to seeing you again in the future. Please do not hesitate to contact us should you have any questions or concerns. Thanks again, Ganley Westside Imports

January 19, 2016

service appointment Everyone was excellent, the time for my service was great and the suttle driver was great and very good in all areas.I would highly recommend the serv More

by sydco347
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Bob Lisy, Trey Keyes, Tom Melnyk
Jan 19, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your car to Ganley Westside Imports for it's service needs. We are glad that you were able to take advantage of our Shuttle Service, and look forward to working with you during future visits. Thank you, as well, for your kind review...until next time, Ganley Westside Imports

January 16, 2016

Friendly and Efficient. The service staff gave me a friendly greeting and processed the necessary paperwork quickly and efficiently. They gave me a good idea of how long the More

by Peter
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Deanna Nagy, Alexis Jalowiec,
Jan 16, 2016 -

Ken Ganley Westside Imports responded

Peter, Thank you for choosing Ganley Westside Imports as the location to service your Subaru. We understand that you have a choice when it comes to where you have your vehicle worked on, and appreciate the opportunity to earn your business. Please let us know if you have any questions or concerns moving forward...we look forward to working with you again in the future. Thanks again, Ganley Westside Imports

January 15, 2016

Ganley's Service is the Best My experience with the Service Department was excellent. Ray Korfhage was very polite, thorough and explained what my various charges would be. All More

by KAMc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Korfhage
Jan 15, 2016 -

Ken Ganley Westside Imports responded

Kathy, Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We appreciate the opportunity to earn your business, as well as your nice survey, and look forward to working with you again in the future. Ganley Westside Imports

January 03, 2016

Fantastic Ganley Subaru I love the fact that you can come in for service without an appointment. Though there was a line of at least 5 cars and two customers when I arrived, More

by mibbly36
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon
Jan 05, 2016 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for it's service needs. We are glad that you were able to take advantage of our Express Service, and were quickly on your way. Please do not hesitate to contact us should you have any future questions or concerns. Thanks again. Ganley Westside Imports

December 17, 2015

service knowledgeable, efficient, clean. I came back to Ganley Westside because I liked the people even though there were place closer to my home to take my E More

by katx65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 21, 2015 -

Ken Ganley Westside Imports responded

Thank you for bringing your Hyundai Elantra to Ganley Westside Imports for it's service needs. We recognize that you have several service providers from which to choose and appreciate your loyalty, as well as your kind review. We also look forward to working with you again in the future and invite you to reach out to us should you have any questions or concerns. Thanks again! Ganley Westside Imports

December 11, 2015

Above and Beyond Ganley Westside Imports VW Service Department was wonderful. They were prompt and courteous during my prescheduled service visit. My service agent li More

by jacqpk
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 14, 2015 -

Ken Ganley Westside Imports responded

Thank you for bringing your Volkswagen to Ganley Westside Imports for it's service needs. We recognize that you have a choice of service providers, and appreciate the opportunity to work with you. Thank you as well, for your kind review. Ganley Westside Imports

December 04, 2015

Service The service was excellent. Both my husband and myself brought our cars in for service. We were given a rental to use, since we didn't have our cars, More

by thenesa
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Keiswetter
Dec 04, 2015 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports for the service needs of your vehicles. We understand that you have a choice when it comes to where you perform your car maintenance, and appreciate the opportunity to work with you. Thank you, as well for your nice review...we look forward to seeing you again in the future. Ganley Westside Imports

December 02, 2015

Subaru at its best Ganley Westside Imports Subaru Dealership's service department is exceptional. From scheduling, through service, to pick up, they cannot be beat. Ray More

by PennySubaru
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Rick Romance and Ray Korfhage
Dec 04, 2015 -

Ken Ganley Westside Imports responded

Penny, Thank you for bringing your Subaru to Ganley Westside Imports for it's service needs. We appreciate the opportunity to work with you, as well as your kind review, and look forward to seeing you again. We understand that you have a choice when it comes to servicing your vehicle, and thank you for your loyalty to our service department. Ganley Westside Imports

...
67
...