Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,004 Reviews of Ken Ganley Westside Imports - Service Center
Professional, courteous service. I would recommend to family and friends. Communication about the vehicles issue and plan for repair was thorough. Thank you! I would recommend to family and friends. Communication about the vehicles issue and plan for repair was thorough. Thank you! More
the staff are friendly. The work was done, although it took longer than expected. The waiting area is warm and comfortable. The work was done, although it took longer than expected. The waiting area is warm and comfortable. More
Always a good experience here, whether buying or having service done. Service is reliable, on time , and fairly priced. service done. Service is reliable, on time , and fairly priced. More
We are always satisfied with the service we receive at Ganley Westside. They are prompt and courteous. Ganley Westside. They are prompt and courteous. More
The service writers at this dealership are indifferent. It’s like they all call “not it” when a customer walks in. Whoever draws the short straw has to finally look up at greeting you. I was offered an It’s like they all call “not it” when a customer walks in. Whoever draws the short straw has to finally look up at greeting you. I was offered and accepted a multipoint inspection and a car wash when I dropped my car off for service. Neither was completed yet all of the check boxes on my record were green. Every single one. I knew my rear wiper needed to be replaced and the tire pressure was low. Neither were addressed. I had remote start installed on my car. Was handed my keys by the porter with no explanation how to use it. I had to go back in and ask. Ive had similar experiences at this dealership before. The last time i had my oil changed I was told they didn’t do the safety inspection because they didn’t have time. I love my Subaru but almost didnt buy it because this is the only dealership nearby. Would go elsewhere if i could. More
The visit and Nik were great and prompt. The service was great and Nik was very personable to converse with. The service was great and Nik was very personable to converse with. More
The dealership is friendly and accommodating. Answered all my questions and addressed my concerns. Thank you Answered all my questions and addressed my concerns. Thank you More
The appointment was exactly what was described. They gave me a accurate wait time and I was out when they said I would be. They gave me a accurate wait time and I was out when they said I would be. More
The people that work here are professional and I always feel that I've had a great experience. feel that I've had a great experience. More