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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,008 Reviews

1,008 Reviews of Ken Ganley Westside Imports - Service Center

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December 13, 2019

Great customer service Staff was very polite and professional. I have been there for service about four times total and have always received great service . Staff very fr More

by KKIRBY1217
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Carnegie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 16, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 13, 2019

Friendly service Ray was very friendly and made me feel welcomed. The new lobby area is much nicer with an area to work. It can be a bit noisy though with no wall or d More

by Jodi
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray
Dec 16, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 12, 2019

Recalls My experience was very positive! Everyone I came into contact with from the beginning to the end of the process was awesome. It was especially a pleas More

by ANNEMFLOYD
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt...young guy with dark hair. I don’t recall his last name.
Dec 12, 2019 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

December 12, 2019

Always good service Always have had good service at Ganley Westside. Will continue to have my cars serviced there. Friendly people, and prompt service. Highly recommend t More

by TBRANDT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vanderhoof, Nicholas Misch, Keith Wendling, Luke Conroy
Dec 16, 2019 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! Ganley Westside Imports

December 11, 2019

Routine maintenance Overall excellent experience, but price for cabin filter extremely overpriced. Being that I was there for routine maintenance and the technician had t More

by EJO28457
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 11, 2019

great and easy staff was very nice and on top of it ! I was taken care of right away. I was out within time they gave me .very good service More

by FAIRLEN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 11, 2019 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

December 11, 2019

Scheduled oil change/tire rotate Steve and his gang are always polite, always doing their best. I have and will continue to recommend Ganley West Side Imports to anyone interested. More

by DMAD72
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warshawsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Morgen Mueller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Geraci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brooke Tobicash
Dec 11, 2019 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

December 10, 2019

Excellent customer service & efficiency Jasmine was professional from start to finish. Car was finished in less than quoted time which is rare anywhere you go. Also impressed with the new w More

by MBD729
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 09, 2019

Still a Great Staff Nothing more to say ,but great staff! They are willing to help me when I ask, and they have made me a customer for life! :) More

by TOLBERTBET
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Wendling, Brooke Tobicash
Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

December 09, 2019

Excellence At It’s Best Excellent customer service and highly qualified service department employees. I will never go to another dealer as long as Ganley is around, they are More

by Wanda478
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I am not good at remembering names but I can tell you the entire staff is absolutely wonderful and they should all be recognized for the great job they do and the friendly attitude to their customers.
Dec 10, 2019 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

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