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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,008 Reviews

1,008 Reviews of Ken Ganley Westside Imports - Service Center

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December 19, 2019

service Your Service writer was very knowledgeable and helpful made my visit extremely pleasurable. I am so pleased that my next vehicle will be a Volkswagen. More

by BOB.HOLYK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeffrey warren
Dec 20, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 18, 2019

Excellent service The whole service department was extremely helpful and accommodating And kept me informed the whole time my car was in for its services and recalls. More

by JIMMYMC750
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris , Jim Welsh
Dec 18, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 18, 2019

Finally can schedule and receive loaner car! I was greeted promptly by several service employees despite how busy it was. I was helped by Ray (I think that’s his name) who helped get me a loaner More

by LISATAYLOR91
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray?
Dec 18, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 18, 2019

Oil Change and Recall Repair The customer service was amazing, the staff went above and beyond to accommodate my time limit. The facility was very welcoming and is centrally loca More

by SMISHNE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Mauer, Keith Wendling, Jim Welsh , Brooke Tobicash
Dec 18, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 18, 2019

Recall Work Made the process bearable. Very nice, professional and helpful. Everyone was very friendly. Clean place, kept on the schedule they had promised and go More

by SBROUSEK
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Mauer, Keith Wendling, Jim Welsh , Brooke Tobicash
Dec 18, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 17, 2019

30,000 Mile Service Took my Subaru in for 30,000 mile service without an appointment, I was quickly checked in and Brandon Baker took the lead in providing a cost and ti More

by JSWARD0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Baker
Dec 17, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 17, 2019

check engine and oil change Greg kept me up to date, work was done efficiently and was exactly the cost they estimated. I would like to bring my other cars to VW even though they More

by KDAILEY1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Carnegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 18, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 16, 2019

Oil Chanfe They were extremely timely and kind. Great customer service and great customer lounge to wait while my vehicle was serviced. They will be the only pla More

by SEVENBERGEN59
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dec 16, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

December 13, 2019

Expert Service Rendered Everything was checked and accomplished efficiently at this servicing. The car continues to run efficiently, thanks to the service rendered. The recep More

by ADAMSHL
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Tobicash
Dec 16, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

December 13, 2019

very satisfied all were pleasant, helpful, knowledgeable. Service was right on schedule and they answered all of my questions. I was quite satisfied with my first se More

by DARELLWIT
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Nicholas Misch, Keith Wendling, Brooke Tobicash
Dec 16, 2019 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

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