Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,008 Reviews of Ken Ganley Westside Imports - Service Center
service Your Service writer was very knowledgeable and helpful made my visit extremely pleasurable. I am so pleased that my next vehicle will be a Volkswagen. Your Service writer was very knowledgeable and helpful made my visit extremely pleasurable. I am so pleased that my next vehicle will be a Volkswagen. Bob More
Excellent service The whole service department was extremely helpful and accommodating And kept me informed the whole time my car was in for its services and recalls. The whole service department was extremely helpful and accommodating And kept me informed the whole time my car was in for its services and recalls. More
Finally can schedule and receive loaner car! I was greeted promptly by several service employees despite how busy it was. I was helped by Ray (I think that’s his name) who helped get me a loaner I was greeted promptly by several service employees despite how busy it was. I was helped by Ray (I think that’s his name) who helped get me a loaner vehicle since I had more than one recall and needed an oil change. Communication was great and they let me know that my vehicle was ready and getting it back was an easy process. More
Oil Change and Recall Repair The customer service was amazing, the staff went above and beyond to accommodate my time limit. The facility was very welcoming and is centrally loca The customer service was amazing, the staff went above and beyond to accommodate my time limit. The facility was very welcoming and is centrally located. More
Recall Work Made the process bearable. Very nice, professional and helpful. Everyone was very friendly. Clean place, kept on the schedule they had promised and go Made the process bearable. Very nice, professional and helpful. Everyone was very friendly. Clean place, kept on the schedule they had promised and got me on my way when they said they would. More
30,000 Mile Service Took my Subaru in for 30,000 mile service without an appointment, I was quickly checked in and Brandon Baker took the lead in providing a cost and ti Took my Subaru in for 30,000 mile service without an appointment, I was quickly checked in and Brandon Baker took the lead in providing a cost and time estimate. I hung out in the improved waiting area and had some coffee. The service was completed in about 90 minutes. Great job! More
check engine and oil change Greg kept me up to date, work was done efficiently and was exactly the cost they estimated. I would like to bring my other cars to VW even though they Greg kept me up to date, work was done efficiently and was exactly the cost they estimated. I would like to bring my other cars to VW even though they are a different make. More
Oil Chanfe They were extremely timely and kind. Great customer service and great customer lounge to wait while my vehicle was serviced. They will be the only pla They were extremely timely and kind. Great customer service and great customer lounge to wait while my vehicle was serviced. They will be the only place I get my Volkswagen taken care of from now on. More
Expert Service Rendered Everything was checked and accomplished efficiently at this servicing. The car continues to run efficiently, thanks to the service rendered. The recep Everything was checked and accomplished efficiently at this servicing. The car continues to run efficiently, thanks to the service rendered. The receptionists were helpful as well. More
very satisfied all were pleasant, helpful, knowledgeable. Service was right on schedule and they answered all of my questions. I was quite satisfied with my first se all were pleasant, helpful, knowledgeable. Service was right on schedule and they answered all of my questions. I was quite satisfied with my first service visit. t More