Ken Ganley Westside Imports - Service Center

Quick, effecient, and polite. Dropped car off...car was processed with minimum time.....car service completed in a short time and as expected...car returned clean and fully service Dropped car off...car was processed with minimum time.....car service completed in a short time and as expected...car returned clean and fully serviced....thank you. More

Subaru Recalls Ray was great as usual, no complaints. I am always impressed with his customer service and his commitment to delivering a quality experience. Your d Ray was great as usual, no complaints. I am always impressed with his customer service and his commitment to delivering a quality experience. Your dealership should consider him worth every penny. More

Very pleasant experience. Diagnosed problem, kept me informed through the process. Repaired my vehicle and sent me on my way in a timely fashion. Quite satisfied with service. informed through the process. Repaired my vehicle and sent me on my way in a timely fashion. Quite satisfied with service. More

Service is always prompt and efficient. The employees are always informative about what is needed and very professional. The waiting area is comfortable and offers many amenities such as internet and work sp always informative about what is needed and very professional. The waiting area is comfortable and offers many amenities such as internet and work space to allow people who have to take off of work a space to get their job done. More

Great service I had a great experience getting my vehicle serviced at Ganley. It was routine service, but they always do a great job. They got me out of there quick I had a great experience getting my vehicle serviced at Ganley. It was routine service, but they always do a great job. They got me out of there quickly too! More

Very responsive Needed the mid oil change top off and new front wiper blades before going on a trip. Around 9 am as pulling in to the Ganley Westside Imports a clien Needed the mid oil change top off and new front wiper blades before going on a trip. Around 9 am as pulling in to the Ganley Westside Imports a client called needed to meet at 11 am in downtown Cleveland. So I explained to service rep. and said I would come back, she said no problem, I was out in under 45 minutes and with a car wash! More

Super helpful staff theykeep you very informed every step of the way. Each time my car needed service they fit me in almost immediately and was super friendly the whole time. of the way. Each time my car needed service they fit me in almost immediately and was super friendly the whole time. More

Prompt and efficient service We arrived at our appointment and we were greeted promptly by Brandon, who was very friendly . My car was finished at the time promised . They addres We arrived at our appointment and we were greeted promptly by Brandon, who was very friendly . My car was finished at the time promised . They addressed all my needs and performed an excellent job from start to finish. Great job guys!! More

Car was CLEAN and picked me up to come get the car Very easy to deal with and much better than many other dealers. They went way above my expectations to make things convenient for me. Car was so cle Very easy to deal with and much better than many other dealers. They went way above my expectations to make things convenient for me. Car was so clean it was like new. Minor thing, their inspection referenced the cabin air filter and wipers but they didn't replace them. The did give the new parts to me to take home. More

Service Center Experience I had Matt O’Shea take care of the servicing my Crosstrek - Matt was so friendly, explained all that will be checked, very professional- I think it wa I had Matt O’Shea take care of the servicing my Crosstrek - Matt was so friendly, explained all that will be checked, very professional- I think it was the best experience I’ve ever had at a Service Center. Matt should be a valued employee. More