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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,003 Reviews

1,003 Reviews of Ken Ganley Westside Imports - Service Center

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January 16, 2025

I was promised a car-wash and didn't get it. It took 2.5 hours to install four new tires and do a wheel alignment. More

by ANDREWSTRADA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
4.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

The service department was awesome Cyrus Jones was very helpful during my stay at the dealership he checked on me while I was there very good customer service More

by David
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

Always a pleasure dealing with Jasmine and the entire team at Ken Ganley Westside Imports. More

by SSCOLARO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 15, 2025

I had no issues with my visit to Ganley for my car. I certainly wish that something could have been done to address the sluggish start, but they were able to suggest something I could do to make sure More

by RIGOPAULA44
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Everything about the service is smooth and convenient. Ken Ganley Subaru does a good job explaining everything. More

by PATRICK.SMITH.AVON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 13, 2025

Good service. Nik was very courteous and professional which I appreciated. Would be good if wait time for a scheduled oil change was not an hour More

by DGAEBELEIN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 12, 2025

Efficient and thorough, reliable service every time - I live out of state and still prefer this dealership due to its convenience and service More

by KATHLEENMPATTON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Maron Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Wonderful service! Very good experience for the first time!! Nick was greatly impressed with me! Thank you!! More

by GENTIVOCI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Great and efficient service as usual. Matt has amazing customer service and made the process very easy. More

by RANDIJKEEFE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 11, 2025

Dealership is very welcoming and friendly. They made sure to get me in and out during my maintenance appointment. More

by ALYSSA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Not sure who I worked with.
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