Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,008 Reviews of Ken Ganley Westside Imports - Service Center
I was able to get my Subaru recalls done in a timely manner! I don’t remember the names of all the staff I interacted with but I would rate them all five stars! Great dealership to deal with! manner! I don’t remember the names of all the staff I interacted with but I would rate them all five stars! Great dealership to deal with! More
Ganley Westside Subaru is the best dealer in both Sales (Sherry Workman) and service that I’ve ever encountered. Makes buying a car enjoyable! Thanks! (Sherry Workman) and service that I’ve ever encountered. Makes buying a car enjoyable! Thanks! More
Great Personalized Service! I truly felt like my issues and business were important. Jasmine went out of her way to make certain I was happy and that my needs were addressed bey I truly felt like my issues and business were important. Jasmine went out of her way to make certain I was happy and that my needs were addressed beyond my expectations. Thank you!! More
Great Job Ganley VW Service ! I don't know what others have experienced with Ganley VW Service but since 2011 I have been quite satisfied with Ganley and NO COMPLAINTS ! The c I don't know what others have experienced with Ganley VW Service but since 2011 I have been quite satisfied with Ganley and NO COMPLAINTS ! The car has always been fixed on time and done right. The staff that works there have always been courteous and understanding. Only thing I might complain about is the internet/email notices (announcing the service appt) sent to me that are goofy and don 't work too well: I consider that VERY VERY minor ! More
Great dealership focused on customer needs and provides excellent customer service. I am glad I purchased and have my vehicle serviced at Ganley Westside Imports excellent customer service. I am glad I purchased and have my vehicle serviced at Ganley Westside Imports More
Efficient, professional and pleasant It was very easy to make the annual service appointment, service performed efficiently, everything explained clearly. It was a pleasure to work with s It was very easy to make the annual service appointment, service performed efficiently, everything explained clearly. It was a pleasure to work with service consultant Brianna Wagner. Thank you More
My appointment was at 930 and arrived early. They took my car back immediately. The staff was very nice and kept me updated on when my car would be done. my car back immediately. The staff was very nice and kept me updated on when my car would be done. More
Very disappointed in lack of follow up from service department. I had to text and call them several times for an update. This is the usual practice for all Ganley dealers. Poor management at all locat department. I had to text and call them several times for an update. This is the usual practice for all Ganley dealers. Poor management at all locations. Experienced same type of response at Volkswagen Subaru and Hyundai. There is no other dealer choice close to me. Otherwise I would never go there More
Timely,efficient service i was very pleased from the time i arrived at the Dealership and spoke with my Service Consultant Julianna till the time I left. Thanks i was very pleased from the time i arrived at the Dealership and spoke with my Service Consultant Julianna till the time I left. Thanks More
This dealer ship was very professional. I was totally pleased with the service that I received. Kathryn was amazing. She was extremely helpful. Thank you Lisa S. pleased with the service that I received. Kathryn was amazing. She was extremely helpful. Thank you Lisa S. More