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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,008 Reviews

1,008 Reviews of Ken Ganley Westside Imports - Service Center

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January 16, 2020

I was able to get my Subaru recalls done in a timely manner! I don’t remember the names of all the staff I interacted with but I would rate them all five stars! Great dealership to deal with! More

by Leim5
Recommend Dealer
Yes
Employees Worked With
Bruce Green, Grant Butler
Jan 17, 2020 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

January 16, 2020

Ganley Westside Subaru is the best dealer in both Sales (Sherry Workman) and service that I’ve ever encountered. Makes buying a car enjoyable! Thanks! More

by Susan J
Recommend Dealer
Yes
Employees Worked With
Diego, Sherry Workman
Jan 17, 2020 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

January 15, 2020

Great Personalized Service! I truly felt like my issues and business were important. Jasmine went out of her way to make certain I was happy and that my needs were addressed bey More

by chambersdiana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

January 14, 2020

Great Job Ganley VW Service ! I don't know what others have experienced with Ganley VW Service but since 2011 I have been quite satisfied with Ganley and NO COMPLAINTS ! The c More

by JMILLOY3452
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Kerro
Jan 14, 2020 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

January 14, 2020

Great dealership focused on customer needs and provides excellent customer service. I am glad I purchased and have my vehicle serviced at Ganley Westside Imports More

by SLSDIVE
Recommend Dealer
Yes
Employees Worked With
Keith Wendling, Jim Welsh
Jan 15, 2020 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

January 13, 2020

Efficient, professional and pleasant It was very easy to make the annual service appointment, service performed efficiently, everything explained clearly. It was a pleasure to work with s More

by DRKHWAJA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brianna Wagner
Jan 13, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

January 13, 2020

My appointment was at 930 and arrived early. They took my car back immediately. The staff was very nice and kept me updated on when my car would be done. More

by Lindabrizes
Recommend Dealer
Yes
Employees Worked With
Brooke Tobicash
Jan 14, 2020 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

January 10, 2020

Very disappointed in lack of follow up from service department. I had to text and call them several times for an update. This is the usual practice for all Ganley dealers. Poor management at all locat More

by MSETNY
Recommend Dealer
No
Employees Worked With
Brooke Tobicash
Jan 13, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate the feedback on your service experience. We will use this to help improve our customer service experience. Ganley Westside Imports

January 09, 2020

Timely,efficient service i was very pleased from the time i arrived at the Dealership and spoke with my Service Consultant Julianna till the time I left. Thanks More

by George111
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Julianna Irizarry
Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

January 09, 2020

This dealer ship was very professional. I was totally pleased with the service that I received. Kathryn was amazing. She was extremely helpful. Thank you Lisa S. More

by simlislv1
Recommend Dealer
Yes
Employees Worked With
Kathryn
Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

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