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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,008 Reviews

1,008 Reviews of Ken Ganley Westside Imports - Service Center

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February 20, 2020

Good afternoon,Just to let you know that, as always, I Good afternoon, Just to let you know that, as always, I enjoyed leaving my Forester for Service maintenance. Also, spending my waiting time there w More

by JENSEN5KA
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Matt O'Shea - 5 stars
Feb 20, 2020 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you and look forward to seeing you again during a future visit. Ganley Westside Imports

February 20, 2020

Chris was helpful in arranging my transportation to and from work. He explained my repair options clearly. My car was ‘warmed’ when I left to return home. More

by NROCKYRIVER
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 21, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

February 19, 2020

Chris in the service department has been more than helpful on 2 occasions. A lot of dealerships will find ways to weasel out of fixing things covered under warranty by blaming it on user error. Ganley More

by beej1989
Recommend Dealer
Yes
Employees Worked With
Chris Wheatley
Feb 20, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

February 17, 2020

Never had a bad experience there with sales rep or service department, Love the product and I’ll keep coming back. Do you need to get it looked at next time because when it’s wet outside it seems to h More

by LANGYALOSI
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Zaiats
Feb 18, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

February 17, 2020

Ganley Westside Imports continues to fill all my service needs. The service department is clean, well organized and filled with talented personnel. I'm aware I could save dollars elsewhere but I would be lo More

by marilynestelle
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Kessler, Keith Wendling
Feb 18, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

February 15, 2020

Worth the Extra Miles Driven While I could very easily visit one of three other VW dealerships closer to my home, I always take my car to Ganley. They are always fair; I never fe More

by JOHNANDMEG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Ramgren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Wheatley
Feb 17, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

February 12, 2020

The dealership took great care of me and Chris in service let me know on any and all progress with my vehicle. Great service . K More

by JWC6589
Recommend Dealer
Yes
Employees Worked With
Chris
Feb 12, 2020 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you, and look forward to seeing you again during a future visit. Ganley Westside Imports

February 10, 2020

I took my Subaru in to replace wiper blades and request a price for tires. The wipers were replaced quickly and a written quote for tires was given to me. Ganley said that they would match cost to replace ti More

by Out6714
Recommend Dealer
Yes
Employees Worked With
Diego
Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

February 06, 2020

The service department took my car right away and had the scheduled service and recall work done quickly. Everyone was courteous and competent, and they washed my car! More

by JIMBREWER579
Recommend Dealer
Yes
Employees Worked With
Brooke Tobicash
Feb 06, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

February 05, 2020

As always service was quick and painless. Brianna was amazing and very informative. She even had a report done for me with the receipt and information about my vehicle, which was a first for me. Thanks a More

by DANAD1987
Recommend Dealer
Yes
Employees Worked With
Robert brown
Feb 06, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! Ganley Westside Imports

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