Ken Ganley Westside Imports - Service Center

Excellent service, in on time, out on time, price as quoted. Waiting room very comfortable. All questions answered promptly. App worked with downloadable discount. On line scheduling worked well. quoted. Waiting room very comfortable. All questions answered promptly. App worked with downloadable discount. On line scheduling worked well. More

Beat my expectations While I messed up setting an appointment over the website, Greg got me in and was helpful in making sure I had the services done that needed to be don While I messed up setting an appointment over the website, Greg got me in and was helpful in making sure I had the services done that needed to be done. He told me it would take two to three hours, so I went to do errands. 90 minutes or so when I got back the car was done. Perfect timing and was nicely cleaned. More

Diego was very professional and timely on his updates. He was excellent. What else you want me say? Did a great job. Thank you very much He was excellent. What else you want me say? Did a great job. Thank you very much More

Everything is always very good here. This time I asked if they could see my upcoming service light was flashing when I start the vehicle for 1000 miles and I was trying to see if I could see if they could ta they could see my upcoming service light was flashing when I start the vehicle for 1000 miles and I was trying to see if I could see if they could take a look at it, but it was overlooked because I asked when oil change was done and I was told it was taken care of but it's still on. More

Beyond Exceptional! I recently emailed a Sara at Subaru with the following: How many times do you hear that someone is 'Happy' to go and get their vehicle serviced? I w I recently emailed a Sara at Subaru with the following: How many times do you hear that someone is 'Happy' to go and get their vehicle serviced? I would imagine at Ganley Westside Subaru you may hear it a lot! I have been dealing with the North Olmsted Ganley Westside location for many years. From the beginning when I drove into your Service Area to have my shattered front windshield replaced to my current day Oil Change and Tire Rotation! Throughout this time, I have received ONLY outstanding service! I sincerely know that when I come to Ganley Westside I will receive professional attention with a sense of 'family' .... A very large part of this Excellence of Quality is due to Ray Korfhage. He truly cares about the 'Quality of Service' and the 'Personal Commitment of 'Excellence' he demands of himself and other employees. Ray's high standards clearly affects his customers loyalty to him and Subaru. Without people like Ray, this dealership would just be 'another place to go to have your vehicle serviced.' He C.A.R.E.S. ........... he educates his customers, he takes the time to inform his customers what the 'facts' are and the 'possible options available' ....as well as, the 'outcome' based on the decision made. He professionally recommends best practices and safety, all the while communicating a sense of extended family. I feel 'safe' when I come to Ganley Westside .....Thank you, Ray Korfhage for your dedicated Excellent Service to your customers and Subaru! More

Will I have my car serviced at Ganley again? ABSOLUTELY! Upon arrival in the service garage, I was greeted and shown the way to the service desk. Ray in service was awesome! He provided a loaner car because Upon arrival in the service garage, I was greeted and shown the way to the service desk. Ray in service was awesome! He provided a loaner car because the repairs would take awhile. He was in contact with us in regards to what repairs were necessary and also made sure any recalls were taken care of. More

Service Always good,timely and friendly. The coffee is also pretty good. I usually get a appointment that is pretty close to the time I need. Always good,timely and friendly. The coffee is also pretty good. I usually get a appointment that is pretty close to the time I need. More

Ganley Hyundai has consistently met our EVERY transportation need for the past 6 years that we have been their customers!! We have recommended the Dealership to all of our friends and family and transportation need for the past 6 years that we have been their customers!! We have recommended the Dealership to all of our friends and family and all of our referrals who have visited this Dealership have all purchased a vehicle! From the sales team, Brandon Williams our Client Advisor, Karl a Pangrace our 1st Client Advisor, Matt and Mike the sales mangers- to Keith, and his service team members, Brook, all have been PHENOMENAL! We have yet to have any dissatisfaction or disappointment!! Well DONE! Tom & Liz More

Most people in sales are very helpful. Service is a little bit shaky. They repaired a light on my car and didn’t reset the computer which seems to me to be the least they could do. little bit shaky. They repaired a light on my car and didn’t reset the computer which seems to me to be the least they could do. More