Ken Ganley Westside Imports - Service Center

Safety recall blunder I am very happy with the dealership, but not with Subaru for making me wait months for a safety recall fix. In those months, I did not drive my almos I am very happy with the dealership, but not with Subaru for making me wait months for a safety recall fix. In those months, I did not drive my almost new car on the highway out of concern that the fuel pump might fail. This experience will make me think twice when I purchase my next vehicle. More

Not much to say. Dropped off my vehicle and picked up the next day . The vehicle was ready the same day. I couldn't get there by closing to pick it up. Staff was frien Dropped off my vehicle and picked up the next day . The vehicle was ready the same day. I couldn't get there by closing to pick it up. Staff was friendly and delivered my car to me as I waited for it only a short time. More

I had my Volkswagen Passat in for service. The service department was extremely clean and everybody was respectful.!! My car was returned to me washed and sterilized. Extremely satisfied !!thanks again t department was extremely clean and everybody was respectful.!! My car was returned to me washed and sterilized. Extremely satisfied !!thanks again to everybody who helped!! I highly recommend this service department!! More

Great service you can count on Greg and the service crew are always friendly, professional and trustworthy! They value both your patronage and time. The same goes for the parts depa Greg and the service crew are always friendly, professional and trustworthy! They value both your patronage and time. The same goes for the parts department. More

5* service dept always a pleasant experience dealing with your service dept very easy to schedule an appt would highly recommend and would consider purchasing my four always a pleasant experience dealing with your service dept very easy to schedule an appt would highly recommend and would consider purchasing my fourth jetta from ganley More

Was not satisfied at all with my experience at the Parma location. Westside imports was very friendly and informative. Will not take my vehicle anywhere else. location. Westside imports was very friendly and informative. Will not take my vehicle anywhere else. More

Outstanding Experience! The folks at Ganley Westside Imports do outstanding work! I could not be more happy with their efforts! They are very skilled, competent and persona The folks at Ganley Westside Imports do outstanding work! I could not be more happy with their efforts! They are very skilled, competent and personable! I can only say, "Keep up the good work and thanks a million and see you next time!" More

Great service and communicafion. Our car was detailed and looked and smelled amazing! Recall was fixed and new brakes and oil change and rotation. We conveniently had a car to use until ours was ready. Great looked and smelled amazing! Recall was fixed and new brakes and oil change and rotation. We conveniently had a car to use until ours was ready. Great More

Express Service Great service... less wait time than expected. Everyone friendly and knowledgable about services provided. I continue to trust my vehicle under their Great service... less wait time than expected. Everyone friendly and knowledgable about services provided. I continue to trust my vehicle under their care. Thank you. More

Best service ever!!! My dad who is 85 has bought 3 VW’s from Ganley Westside Imports. He recently had a flat tire. The service director sent a service rep to my dads house to change a tire that triple A c from Ganley Westside Imports. He recently had a flat tire. The service director sent a service rep to my dads house to change a tire that triple A couldn’t fix. They realized they had to take the VW into service. They brought my dad a loaner vehicle to his home that he used for a week while they ordered a new tire. My dad never had to leave the house!!!! Thank you so much for the great service!!!! I highly recommend buying your next car from Ganley Westside Imports!!!!😊😊😊😊Best customer service ever!! More