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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,008 Reviews

1,008 Reviews of Ken Ganley Westside Imports - Service Center

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July 30, 2020

Everything was taken care of quickly and efficiently. While I waited in a clean and comfortable waiting area my car was serviced and washed and made ready to drive away. Good job Keith Wendling and staf More

by CarylTSHyundaiSonata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
Aug 03, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Hyundai for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! -Ganley Westside Hyundai

July 29, 2020

Oil change, service manager was honest with time to complete service, also had tires rotation.We bought the car 21/2 years ago and wouldn’t take it any where else. Very satisfied. More

by Hawkins1223
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

July 25, 2020

Awesome job of letting me know what was needed and how long it would take. Kept me informed of the progress and got me out in record time. More

by Eightsdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Subaru for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! -Ganley Westside Subaru

July 20, 2020

Great people selling/leasing/servicing cars! The sales, managerial, finance and service staff are always very courteous, professional and helpful. They patiently listen and answer questions know More

by Big Red
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Williams, Naudia Cruz, Lamar Green, Joshua Vanderhoof
Jul 20, 2020 -

Ken Ganley Westside Imports responded

Thank you for your review of our staff and your excellent car buying experience! We want to thank you again for your business and we hope to see you again in our service department.

July 17, 2020

Figured out my problem and had it fixed in reasonable time. Updated me often along the way, told me honestly that some items could wait until next 10,000 mile service which I appreciate instead of being More

by jmc123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 17, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again.

July 16, 2020

Regular Service Needed to have an Oil Change and Tire Rotation. Scheduling was fast, team was focused on safety, masks, cleaning the car, and was considerate of my t More

by davegubeno
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sampson, Aiden Serrano
Jul 16, 2020 -

Ken Ganley Westside Imports responded

Dave, Thank you for bringing your Subaru Crosstrek to Ganley Westside Imports for its service needs. We appreciate the opportunity to work with you, as well as your nice review, and look forward to working with you again. Thanks again!

July 11, 2020

Service on Hyundai Very nice did the service quickly. Didn’t sell unnecessary things I didn’t need. Called when vehicle was ready.will gladly keep bringing car in for se More

by s.hruska01
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
Jul 14, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review!

July 06, 2020

Brook was very efficient.brook is always pleasant.this dealership seems to strive for excellent customer service.The car wash is nice plus in the customer service area. More

by Jd
Recommend Dealer
Yes
Employees Worked With
Brooke Tobicash
Jul 07, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. Ganley Westside Imports

July 05, 2020

Oil change, new battery, new wiper blades I always get great service here, and I can trust that the work will be done correctly and in a reasonable amount of time. Thank you! More

by lforbush
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling, Brooke Tobicash
Jul 06, 2020 -

Ken Ganley Westside Imports responded

Thank you for the positive review we are glad your service visit was efficient and completed in a timely manner.

July 01, 2020

The staff is top notch. Always friendly and keep you informed on what they are doing to your vehicle. I Love the service they provide. More

by Wanda478
Recommend Dealer
Yes
Employees Worked With
All of them
Jul 01, 2020 -

Ken Ganley Westside Imports responded

Thank you for your positive review. We are glad your experience went well. Please feel free to reach put if you have any questions or concerns.

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