Ken Ganley Westside Imports - Service Center

Friendly and professional staff. Easy to work with. Understanding of my needs. Knowledgeable of product features. Assisted with setting up options such as STARLINK. Much appreci Easy to work with. Understanding of my needs. Knowledgeable of product features. Assisted with setting up options such as STARLINK. Much appreciated. More

Everyone was friendly and knowledgeable. My concerns were addressed in a timely manner. The services rendered were great My concerns were addressed in a timely manner. The services rendered were great More

The wait to check in was almost 15 mins. I was give a check list after my visit. When I checked it my window shield wiper fluid needed to be filled. My radiator needed fluid. Why was this no I was give a check list after my visit. When I checked it my window shield wiper fluid needed to be filled. My radiator needed fluid. Why was this not taken care of, while car was in service. More

The staff is incredibly kind and helpful. The 3 star rating is due to having to wait 2 hours for a routine oil change and tire rotation, not receiving texts updates for questions from the pe The 3 star rating is due to having to wait 2 hours for a routine oil change and tire rotation, not receiving texts updates for questions from the person who was handling the job ( yes she had the correct phone number), and being charged for tire rotation that should be free since the set of tires were purchased from this dealership. More

Check in was a breeze and Amanda has always been attentive in keeping me posted on progress during service visits and she is very knowledgeable about Subaru vehicles and their upkeep and maintenance attentive in keeping me posted on progress during service visits and she is very knowledgeable about Subaru vehicles and their upkeep and maintenance. This is our first Subaru and we are very much considering purchasing another Forester in the near future. More

My Jetta needed an oil change and tire rotation. They also found it needed a new cabin filter. The work was done quickly and with good communication from Rusty. They also found it needed a new cabin filter. The work was done quickly and with good communication from Rusty. More

Jazmine was so helpful! I had never been to your service department before and she was helpful! She got in and out there on time! I had never been to your service department before and she was helpful! She got in and out there on time! More

I was promised a car-wash and didn't get it. It took 2.5 hours to install four new tires and do a wheel alignment. It took 2.5 hours to install four new tires and do a wheel alignment. More

The service department was awesome Cyrus Jones was very helpful during my stay at the dealership he checked on me while I was there very good customer service helpful during my stay at the dealership he checked on me while I was there very good customer service More

Always a pleasure dealing with Jasmine and the entire team at Ken Ganley Westside Imports. team at Ken Ganley Westside Imports. More