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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,007 Reviews

1,008 Reviews of Ken Ganley Westside Imports - Service Center

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February 04, 2021

James at Hyundai Service explained each item on my 15k mile service, and made sure my request to not wash the car was complied with. We also discussed the benefits of engine cleaner additives and when to More

by jmbud
Recommend Dealer
Yes
Employees Worked With
James Sampson
Feb 05, 2021 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Hyundai. We are so glad to hear you were treated well by James and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Hyundai

February 03, 2021

Ganley Westside Imports has taken care of my families' car needs for over a decade now. Always very professional and very nice to work with. More

by Chris Whitt
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Collins
Feb 03, 2021 -

Ken Ganley Westside Imports responded

Chris, Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate your loyalty. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Imports

February 03, 2021

excellent service and scheduling !!! work done in a clean timely fashion. Ganley Subaru service dept has always been very professional and courteus ,favorite dealership for my service needs More

by thomasheff
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2021 -

Ken Ganley Westside Imports responded

Thomas, We are so pleased that your service experience was top notch from start to finish! We hope you enjoy your new car and come back to see us for service. -Ganley Westside Subaru

February 01, 2021

My battery kept dying and I had to call road assist 4 times to jump it. Service told me to bring it in so they could test it to see if the battery was defective. It was defective and they replace it wi More

by catena
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Evan Shaw, Keith Rivers, Diego Dennison
Feb 01, 2021 -

Ken Ganley Westside Imports responded

Catena, Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Imports

January 12, 2021

Staff was super friendly and car service was performed in a very timely manner. Was told up front what was going to be done and other recommended services. More

by timras
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling, James Sampson
Jan 14, 2021 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Hyundai for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Hyundai

January 07, 2021

Friendly, professional, accommodating, the waiting area was clean and coffee was good. Thank you. I can’t put 25 words in here. Just take my review More

by randi.harrison
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 11, 2021 -

Ken Ganley Westside Imports responded

Randi, Thank you for bringing your vehicle to Ganley Westside Volkswagen for its service needs. We understand that you have a choice when it comes to service stations and appreciate your loyalty. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Volkswagen

January 01, 2021

The service provided for my Legacy Subaru was exceptional. I had decided to wait for oil change, tire rotation and rear passenger window fix. It was a shorter than normal wait. All aspects of More

by bjhhome
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jazmine Irizarry
Jan 04, 2021 -

Ken Ganley Westside Imports responded

Thank you for bringing your Legacy to Ganley Westside Subaru for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! -Ganley Westside Subaru

December 28, 2020

A+ Brooke is a real professional and really provides A+ Brooke is a real professional and really provides helpful advice. She shares insights and various options that most automotive folks don't, and i More

by robert
Recommend Dealer
Yes
Employees Worked With
Brooke Tobicash
Dec 28, 2020 -

Ken Ganley Westside Imports responded

Robert, Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by Brooke and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Hyundai

December 19, 2020

The mechanics' service is always top of the line, and so is the customer service. The dedicated service consultants are always on top of things to be sure the service goes smoothly. More

by Vinnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

December 15, 2020

Excellent service and fixed issues that Spitzer couldn’t fix after multiple appointments. I could not be happier! And when they couldn’t complete everything in time they gave me a loaner for the weekend! Se More

by Russ
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Collins
Dec 15, 2020 -

Ken Ganley Westside Imports responded

Russ, Thank you for bringing your Volkswagen to Ganley Westside Imports for its service needs. We appreciate the opportunity to work with you, as well as your nice review, and look forward to working with you again. Thanks again! -Ganley Westside Volkswagen

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