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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,007 Reviews

1,007 Reviews of Ken Ganley Westside Imports - Service Center

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March 07, 2021

Love the people and service. I can't remember who was at the customer service desk, but never disappointed by anyone that has been at that desk More

by kacr1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sampson
Mar 08, 2021 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you, and look forward to seeing you again during a future visit. -Ganley Westside Imports

March 06, 2021

i was treated well and the service was good. i plan on returning for future service, The car wash was icing on the cake. Thanks. More

by leothelion111
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 08, 2021 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Imports

March 04, 2021

James was so helpful in getting my car in quickly and making sure I had a loaner car to drive while my car was being fixed. I had gotten my car back not even 48 hours prior from being fixed at creatmont More

by Abodnar25
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sampson
Mar 05, 2021 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by James and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Hyundai

March 01, 2021

CP1 NAVI recall service. Aunna did an awesome job. She was polite, kind, knowledgeable and professional as all of Ganley Westside Imports representatives have been. Rachel helped to fill me in on all the More

by Lemplusabunch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle. We are very glad to hear that your recent visit was positive! We are looking forward to serving you in the future. -Ganley Westside Subaru

February 27, 2021

Very professional and courteous. I would recommend this dealership for service and sale/leasing. My salesman Mike O. Was very friendly and helpful throughout the process. 👍 More

by mcurran64
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Olesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 02, 2021 -

Ken Ganley Westside Imports responded

Thank you for purchasing a new vehicle from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Mike O. was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Subaru

February 26, 2021

Not enough space to give a complete and detailed evaluation of dealership and the dealers employee! Dealership is "Wowdamntastic" ! Service Employee Ray Korfhage is "Fandamntastic"! More

by Jim / Cleveland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Korfhage
Feb 26, 2021 -

Ken Ganley Westside Imports responded

Jim, Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by Ray and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Subaru

February 25, 2021

Service was provided efficiently and in reasonable time. Everything was explained so I could understand the work to be done. No surprises. Disappointed that the car wash wasn't available but I realize that More

by JM
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Diego Dennison
Feb 25, 2021 -

Ken Ganley Westside Imports responded

Thank you so much for taking the time to rate your recent visit to our service department. We appreciate the opportunity to work with you and are excited to see you in the future! -Ganley Westside Imports

February 24, 2021

Great experience. Professional communication. I go out of my way to travel to this dealership's service department. Whether on the phone or in person, everyone is great to deal with! More

by pbk917
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 24, 2021 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate your loyalty. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Imports

February 16, 2021

James, thank you for taking care of my car during its first maintenance! Good to know that I can hold off on an oil change longer. Thank you again for making this a quick and painless experience! More

by Al13
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sampson
Feb 19, 2021 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by James and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Hyundai

February 04, 2021

James at Hyundai Service explained each item on my 15k mile service, and made sure my request to not wash the car was complied with. We also discussed the benefits of engine cleaner additives and when to More

by jmbud
Recommend Dealer
Yes
Employees Worked With
James Sampson
Feb 05, 2021 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Hyundai. We are so glad to hear you were treated well by James and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Hyundai

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