Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,006 Reviews of Ken Ganley Westside Imports - Service Center
Overall great service experience. Everyone was very friendly and professional. Wouldn’t take my car anywhere else. Chris, Jim, Jenna and Gabbie know how to treat customers. friendly and professional. Wouldn’t take my car anywhere else. Chris, Jim, Jenna and Gabbie know how to treat customers. More
Over all great experience great service! I will definitely be bringing my car back for service. Christ Wheatley has been very helpful. definitely be bringing my car back for service. Christ Wheatley has been very helpful. More
I really like your service depot but I hate the wait. I saw my. At was ready because it was sitting out front but it wasn’t until a half hour later they came to tell me it was ready. I understand they wer saw my. At was ready because it was sitting out front but it wasn’t until a half hour later they came to tell me it was ready. I understand they were busy but I think within 10-15 minutes after my car was ready they could have brought me the paperwork and my key. No reason to wait so long. More
The Service Dept was efficient and friendly. My loaner was clean and comparable to my own vehicle. Returning the loaner and picking up my car was a breeze! was clean and comparable to my own vehicle. Returning the loaner and picking up my car was a breeze! More
Alexis was very nice and professional. I was very happy with the service she provided. I always get great service at Ganley that’s why I keep coming back. with the service she provided. I always get great service at Ganley that’s why I keep coming back. More
We are always satisfied with the work and the Customer Service at this Dealership. They are very courteous and friendly! James is the very best! Service at this Dealership. They are very courteous and friendly! James is the very best! More
The staff is always friendly and professional. The service was performed on time and completed in a timely manner. We have purchased multiple vehicles from this dealership and have always trusted thei service was performed on time and completed in a timely manner. We have purchased multiple vehicles from this dealership and have always trusted their service department. It is nice to see the same personnel there year after year. It helps build the feeling of trust More
Excellent from start to finish. James in service was calm, professional and greeted me by name (!) when I picked up my car two days later. He explained that what I was experiencing with my smaller vehic calm, professional and greeted me by name (!) when I picked up my car two days later. He explained that what I was experiencing with my smaller vehicle is pretty normal but smart to bring it in for a second look. I appreciate service squeezing me in to make sure my car is safe for a road trip! More
Everyone is courteous, friendly and professional. Matt kept me informed about the status of my car. I was waiting for my car. The waiting area was comfortable kept me informed about the status of my car. I was waiting for my car. The waiting area was comfortable More
Great service! Matt O'Shea is very good at his job. It was a pleasure to talk to him. I will come back. Thank You. was a pleasure to talk to him. I will come back. Thank You. More