Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,007 Reviews of Ken Ganley Westside Imports - Service Center
I was greeted as soon as I pulled in the garage. Within 2 minutes I was relaxing in the waiting area while they started on my car. The work was completed in 30 minutes and I was on my way. Great Job! minutes I was relaxing in the waiting area while they started on my car. The work was completed in 30 minutes and I was on my way. Great Job! More
Great experience for my first time using service. They are very friendly, professional and explain everything. They go above and beyond with their customers. are very friendly, professional and explain everything. They go above and beyond with their customers. More
Check in was quick and easy. Work was done quickly. Everything went well and everyone was very nice. Everything went well and everyone was very nice. More
Matt O’Shea detailed reason for visit on work order, arranged for ride home while car was assessed. Once mechanic checked car I received a call from Matt to explain work needed, cost and projected time arranged for ride home while car was assessed. Once mechanic checked car I received a call from Matt to explain work needed, cost and projected time to fix problems. Once car was ready for pickup a ride was arranged to return to dealership. I had opportunity to ask questions and everything was efficiently carried out. More
Very good work and on time with the wait time. The last time was for upgrane on the system. time was for upgrane on the system. More
Ariella was very kind and helpful. I had a strange experience at this dealership the last time I came in for express care. They didn't put in the Adblue fluid I came in for, then wanted to charge me f experience at this dealership the last time I came in for express care. They didn't put in the Adblue fluid I came in for, then wanted to charge me for an inspection when the "light" came back on. I had to take it somewhere else to fix the problem. This time around, I "think" everything is in order. More
Jenna took care of everything and was very efficient and accommodating. She got us all the information we needed with various options in order to let us make an informed decision on repairs. Also, loved the accommodating. She got us all the information we needed with various options in order to let us make an informed decision on repairs. Also, loved the free car wash! More
My service writer is the Best…PERIOD. He is the best service writer you have. Do not let him leave. Pay him to stay if needed. Greg is, hands down, the BEST service writer you have. Do not let him leave. Pay him to stay if needed. Greg is, hands down, the BEST More
This was my first visit for service on my new Subaru Forrester. It was quick, all employees were courteous and helpful. I will continue to bring my vehicle here for service. Thank you. Forrester. It was quick, all employees were courteous and helpful. I will continue to bring my vehicle here for service. Thank you. More