Ken Ganley Westside Imports - Service Center
North Olmsted, OH
830 Reviews of Ken Ganley Westside Imports - Service Center
I have no review to give, my stars and the answers to the questions says it all. questions says it all. More
Hyundai Dealership has been professional in the service department. Work is satisfactory and equal to what I expect from a dealership. No surprises. Upfront with the price. Courtesy inspection is alway department. Work is satisfactory and equal to what I expect from a dealership. No surprises. Upfront with the price. Courtesy inspection is always welcome. No high pressure sales tactic after inspection. I am not impressed with the waiting area. They offer free coffee and bottled water. A negative aspect is that the restroom is always tied up with the sales staff. I feel that the employees should use the rest room away from the customer waiting area so the customers stand a chance of use. More
Got appointment on the date that I requested. Service was done in just an hour Service was done in just an hour More
Thank you for your professional service! Everything was on time served, ecplained everything for my future service! Everything was on time served, ecplained everything for my future service! More
Service was fine. People were respectful to customers. Don't like having to pay a 2% fee to use tap and pay..... People were respectful to customers. Don't like having to pay a 2% fee to use tap and pay..... More
I asked to speak with the Service Manager about a concern that I had regarding my vehicle and never received a call back. This is the second time I had a concern that I wanted to speak to the service manager that I had regarding my vehicle and never received a call back. This is the second time I had a concern that I wanted to speak to the service manager at Ken Ganley Subaru and never received a call back. I am in process of filing a complaint with the BBB . More
they were very courteous and upfront with me on what would be done and what needed attention. the only thing i would change is drying the car after the car wash lol would be done and what needed attention. the only thing i would change is drying the car after the car wash lol More
Condescending, Dishonest, rude, Made me sit for my vehicle for an unreasonable amount of time. vehicle for an unreasonable amount of time. More
Their service team was very helpful, and commited to assisting with my car's oil leak. I am very happy with the results. assisting with my car's oil leak. I am very happy with the results. More
Always efficient & courteous. Customer service tech explains what mechanics recommended, what services/maintenance is recommended. She also explained which recommended services sh Customer service tech explains what mechanics recommended, what services/maintenance is recommended. She also explained which recommended services should have priority. The waiting area is comfortable. I think prices are reasonable compared to some independent repair shops. More