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Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,007 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,007 Reviews of Ken Ganley Westside Imports - Service Center
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Verified Customer
May 15, 2023
Hi David, this is Mickayla at Ken Ganley Westside Volkswagen. You can text me anytime at this number during your service visit. Prefer to call? (855) 734-0054 Reply STOP to opt out. May 03, 2023, 06: Volkswagen. You can text me anytime at this number during your service visit. Prefer to call? (855) 734-0054 Reply STOP to opt out. May 03, 2023, 06:04 PM However, both service representatives were kind and helped to resolve my situation for which I am grateful! I did not rate 5 because my car was not ready when promised; otherwise all is good More
by DGBCL3@HOTMAIL.COM
May 12, 2023
It was great experience, and very welcoming, everyone was friendly especially Jasmine Nowakowski. Thanks, will return! friendly especially Jasmine Nowakowski. Thanks, will return! More
by Taniesha_martin84@yahoo.com
May 11, 2023
Service department advised me of their findings and fixed the problem. Appreciated the Uber ride home since the repair process was going to take a few hours. the problem. Appreciated the Uber ride home since the repair process was going to take a few hours. More
by KENT@KENTWARNER.COM
May 11, 2023
Experience was quick , efficient and always a pleasure to do business with Friendly and helpful do business with Friendly and helpful More
by Donaldsalupo
May 11, 2023
I was greeted upon entry to the shop. Everything was explained and a loan car was ready for my departing. Amanda kept me informed Everything was explained and a loan car was ready for my departing. Amanda kept me informed More
by Lori.gregg@sbcglobal.net
May 11, 2023
Alexis or Alexa was very accommodating for my schedule. Mike was wonderful in explaining what was done with my car. I had to call Mike back when I left the lot and he answered my ? In a professional manner Mike was wonderful in explaining what was done with my car. I had to call Mike back when I left the lot and he answered my ? In a professional manner. More
by TAMOH32@HOTMAIL.COM
Employees Worked With
Mike Proffitt, Mike Proffitt
May 11, 2023
it went very well, except that they could not to complete one of the recalls because they could not find it to all they needed. He was very honest about it, but it's going to require me to come back again so one of the recalls because they could not find it to all they needed. He was very honest about it, but it's going to require me to come back again so that I was not really happy about but otherwise as usual excellent service. More
by LEIGHDV
Employees Worked With
Mike Proffitt, Mike Proffitt
May 11, 2023
From the time I drove into customer service area and was greeted by someone I felt like they did what I expect. I felt welcomed and they treated like a customer should be treated. greeted by someone I felt like they did what I expect. I felt welcomed and they treated like a customer should be treated. More
by Rudy4577@yahoo.com
Employees Worked With
Aunna
May 10, 2023
Five Matt O'Shea Matt is fantastic and makes the experience a good one. Matt is great, only wish that you have appointmemts for oil changes. experience a good one. Matt is great, only wish that you have appointmemts for oil changes. More
by BJ1779@SBCGLOBAL.NET
Employees Worked With
5
