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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,007 Reviews

1,007 Reviews of Ken Ganley Westside Imports - Service Center

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August 08, 2023

I have worked with multiple service providers here. I would highly recommend all of them, but especially want to mention both Reanna and Chris. Reanna helped with my most recent visit (oil change) and More

by suz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reanna Chenevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2023 -

Ken Ganley Westside Imports responded

Hello Suz, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!

Aug 11, 2023 -

Ken Ganley Westside Imports responded

Hi Suz, we are very happy to have provided you with such a positive experience!

August 07, 2023

Michael and Louis were outstanding! !! Sales and service are second to none. I wouldn’t go anywhere else!!!! More

by juneprez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Warshawsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Louis cheers, Ariella Cancel
Aug 07, 2023 -

juneprez responded

Highly recommend! Great experience.

Aug 09, 2023 -

Ken Ganley Westside Imports responded

Hi Juneprez, thanks for your praise and kind comments about our team. Our team strives to deliver an excellent experience, and are glad you found this to be the case during your visit. If you have further needs or questions, please reach out!

July 26, 2023

This dealership is amazing! I’ll definitely be returning again. Thanks for the great service! More

by Maggers
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 29, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

July 22, 2023

The staff are polite and helpful, they complete repairs in a timely fashion and are very informative. More

by nickcapuiso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Ken Ganley Westside Imports responded

Hello, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

July 20, 2023

I have been to a few other VW Dealers for service and the experiences and results were not good. Ganley does a great job, the employees are friendly, and even though there have been some tricky issues in the More

by russt138
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dan Pergl, Mikayla Mathews
Jul 26, 2023 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ken Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ken Ganley Westside Volkswagen

Jul 27, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

July 18, 2023

Jasmine in the service department was very helpful and informative. I usually hate going to get my car serviced but my experience here was great. More

by vherak05
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 24, 2023 -

Ken Ganley Westside Imports responded

Thank you for your 5 star review!

July 18, 2023

Great company to do business with. Jasmine in the Service department is very friendly and helpful. More

by mattn2822
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Carnegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 18, 2023 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ken Ganley Westside Imports. We are so glad to hear you were treated well by Jasmine and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to seeing you for your next service! -Ken Ganley Westside Subaru

June 28, 2023

The service writer Mike was very helpful and took his time to explain all work needed and completed,very happy with service and and great employee Mike More

by Gpaskert
Service Price Transparency
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel, Mike Proffitt
Jun 29, 2023 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ken Ganley Westside Hyundai. We are so glad to hear you were treated well by Mike and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to seeing you for your next service! -Ken Ganley Hyundai North Olmsted

Jun 30, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai North Olmsted. Feel free to reach out to us if you need anything. Have a wonderful day.

June 21, 2023

After a lengthy process of testing my vehicle for an engine problem the dealership was able to replace my engine under the power train extended way. The service department and technicians submitted all More

by mariawolfe
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
Jun 23, 2023 -

Ken Ganley Westside Imports responded

Hi, we appreciate your positive review about your recent experience with us! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

June 08, 2023

Having my new car's complimentary oil change and check done at Ken Ganley Hyundai was the best experience I've had among all my previous Hyundai dealership experiences. More

by Daniel Joh
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel
Jun 08, 2023 -

Ken Ganley Westside Imports responded

Daniel, Thank you for bringing your vehicle to Ken Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ken Ganley Hyundai

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