Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,007 Reviews of Ken Ganley Westside Imports - Service Center
Got appointment on the date that I requested. Service was done in just an hour Service was done in just an hour More
Service was fine. People were respectful to customers. Don't like having to pay a 2% fee to use tap and pay..... People were respectful to customers. Don't like having to pay a 2% fee to use tap and pay..... More
I asked to speak with the Service Manager about a concern that I had regarding my vehicle and never received a call back. This is the second time I had a concern that I wanted to speak to the service manager that I had regarding my vehicle and never received a call back. This is the second time I had a concern that I wanted to speak to the service manager at Ken Ganley Subaru and never received a call back. I am in process of filing a complaint with the BBB . More
they were very courteous and upfront with me on what would be done and what needed attention. the only thing i would change is drying the car after the car wash lol would be done and what needed attention. the only thing i would change is drying the car after the car wash lol More
Condescending, Dishonest, rude, Made me sit for my vehicle for an unreasonable amount of time. vehicle for an unreasonable amount of time. More
Their service team was very helpful, and commited to assisting with my car's oil leak. I am very happy with the results. assisting with my car's oil leak. I am very happy with the results. More
My oil change needed to be an oil consumption test. Nik also applied the coupon that I missed. We’ve owned 11 Subarus since 1997. So we’re longtime customers. This is one of my best customer service e Nik also applied the coupon that I missed. We’ve owned 11 Subarus since 1997. So we’re longtime customers. This is one of my best customer service experience is at your dealership. More
Convenient, timely, friendly, thank you for the convenient, timely, and friendly service! Very Much appreciated. convenient, timely, and friendly service! Very Much appreciated. More
I was greeted well and treated with respect. I felt that the service was of quality and effective. I felt that the service was of quality and effective. More
Always efficient & courteous. Customer service tech explains what mechanics recommended, what services/maintenance is recommended. She also explained which recommended services sh Customer service tech explains what mechanics recommended, what services/maintenance is recommended. She also explained which recommended services should have priority. The waiting area is comfortable. I think prices are reasonable compared to some independent repair shops. More