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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,007 Reviews

1,007 Reviews of Ken Ganley Westside Imports - Service Center

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November 20, 2024

Guy behind desk waw very helpful and kind. Service was great. Waiting room is not very nice or clean. More

by EDWARDJKENNY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
None
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Hello Edward, That is unusual that it was not clean. We take pride in keeping both our showroom and service waiting area tidy and clean. If you see something that needs our attention, please bring it to our attention while you are here and we will fix it immediately. Thank you for your review.

November 20, 2024

Very good service department. They really treat you like they are happy to help, most places these days act like they're doing you a favor. More

by kenrgee1
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Price
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Boulanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reanna Chenevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 19, 2024

When we arrived they took our car right away . The work was completed on time and there were no reasons for a call back More

by GLP54B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 19, 2024

I called was able to get an appointment in the same week, I was in and out within the two hours. More

by MARKKALLERUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 19, 2024

Very clean and efficient shop. Staff was friendly and helpful. Very pleased with the service dept. More

by jmauk1111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Marie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 19, 2024

Nik was courteous and updated me as to the progress of the work being done on the car. He also explained what future work needed to be performed. Thanks. More

by JTKOP1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 19, 2024

Cyrus kept us up to date and was excellent to work with! The whole team was great! More

by TPATAKY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 18, 2024

I have no review to give, my stars and the answers to the questions says it all. More

by CAMPANA220
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Mattson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 17, 2024

Hyundai Dealership has been professional in the service department. Work is satisfactory and equal to what I expect from a dealership. No surprises. Upfront with the price. Courtesy inspection is alway More

by ZMINAT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 17, 2024

Thank you for your professional service! Everything was on time served, ecplained everything for my future service! More

by LLOJANI74
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

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