Ken Ganley Westside Imports - Service Center
North Olmsted, OH
998 Reviews of Ken Ganley Westside Imports - Service Center
I have always found each person I’ve encountered to be very friendly and helpful. Going above and beyond the help I may be looking for. very friendly and helpful. Going above and beyond the help I may be looking for. More
They’ve always been welcoming and respectful in the maintenance of my vehicle. They’ve also been supportive in working with my schedule to get my car in for service. maintenance of my vehicle. They’ve also been supportive in working with my schedule to get my car in for service. More
slow on greeting when arrived had to ask who do i see about my oil change. about my oil change. More
I am always given the best service, 10/10 for the entire staff, The best staff, The best More
Good service, bad weather day took longer than normal for 1:30 appt. Estimated 1 1/2 hours, finshed sooner. 1:30 appt. Estimated 1 1/2 hours, finshed sooner. More
Very fast and efficient service. Pleasant service personal also. They have a very nice waiting room. Pleasant service personal also. They have a very nice waiting room. More
I came in for my scheduled appointment for my car’s oil change. Upon check in, I was told that it would take about an hour for the service to completed. Two hours later, my car was still not done and I had change. Upon check in, I was told that it would take about an hour for the service to completed. Two hours later, my car was still not done and I had not received an update regarding why there was a delay or what was going on with my car. It took a sales associate to figure out why it was taking so long. The excuse that I was given by Marion was that he was alone and too busy to come out and talk to me about my car. When I asked why he didn’t ask for help he said he was too busy to ask someone for help. More
Everything was smooth and conducted professionally. All the details for the visit were communicated clearly. All the details for the visit were communicated clearly. More
Service is good. The salesman was courteous and not pushy. I did have a problem with my interest rate on the loan. I was quoted one rate, however a different rate was The salesman was courteous and not pushy. I did have a problem with my interest rate on the loan. I was quoted one rate, however a different rate was listed on the actual contract. More
The dealer is located in close proximity to where I live which makes servicing my vehicle easier. I also appreciate the great and efficient service provided every time I bring my vehicle for service. which makes servicing my vehicle easier. I also appreciate the great and efficient service provided every time I bring my vehicle for service. More