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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,005 Reviews

1,005 Reviews of Ken Ganley Westside Imports - Service Center

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November 26, 2024

The oil change and additional work that was completed on the vehicle was up to the standards that I would expect. They worked with me to get the vehicle ready and available for pick up after service hours More

by BLT310
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

Luckily I had no issues with the check in for service. They found some other issues which I had them take care of as well. More

by PAULTALLER8
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leron Burshtein
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 26, 2024

I’ve already, twice , contacted u with my complaints-asked twice for clock change and if u count a previous similar complaint that 3 about clock - can’t do auto change as u never took previou More

by PATRICIA-STROM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Carlo Matos
1.0
This rating includes all reviews, with more weight given to recent reviews.
Sandi Kuzma
1.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Imbrogno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Cheers
1.0
This rating includes all reviews, with more weight given to recent reviews.
Bill Chapman
1.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Boulanger
1.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
1.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Cutler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Becker
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

We have no record of you doing business with us. Please give us a call to discuss your issues. 440-734-2000

November 25, 2024

I love this dealership. They are courteous and prompt. The facility is always clean and comfortable to wait in. They do a great job in letting me know if something needs a More

by STAHLSTARK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 24, 2024

Nik did a excellent work on my Crosstrek he explained what they were going to do on my car and is making sure it runs as good as the day that I bought it.. More

by RHONDAHUGHES69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gannon Ksenich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 23, 2024

This is where I purchased my Crosstrek and I have used them consistently, always efficient and courteous. More

by FLOJOJOHNSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 23, 2024

Appears to be a very good place. Provided very good service for me. Met a nice and knowledgeable sales lady. Will definitely go back when ready for another vehicle. More

by EKGIMBEN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 23, 2024

As usual, the work was done well and completed on time. The staff was friendly and professional. More

by ROBERT.SAMELSON
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 23, 2024

Ganley does a excellent job. I have had all my Subaru service at this dealership. Tom Brennan, 11/22/23 More

by MITMIT37
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

November 22, 2024

Employees are So friendly ! So helpful! Always a pleasure getting my car serviced here. Thank you ! More

by LZSHAFFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

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