Ken Ganley Westside Imports - Service Center

I receive excellent service every time I have service performed on my car. The people are always friendly and very helpful. The waiting area is always in good condition and I can have my dog with me whil performed on my car. The people are always friendly and very helpful. The waiting area is always in good condition and I can have my dog with me while I wait. More

Friendly & helpful service went above and beyond to help solve a mystery issue and correct problem. Chris S. worked with manufacturer to obtain assistance from them past warranty. Diagnosing hidden cause solve a mystery issue and correct problem. Chris S. worked with manufacturer to obtain assistance from them past warranty. Diagnosing hidden cause of the problem took Chris a lot of time, research and negotiation with manufacturer to cure. Very much appreciated, could not have asked for better service at any level. I highly recommend this service facility because they care. More

Helpful, fully explained things that were needed to be done to the car and why. done to the car and why. More

Several oil changes resulted in unexpected problems with the cruise control, blindspot or backup warning. The configuration of these features some how change during service. The last oil change did not resu the cruise control, blindspot or backup warning. The configuration of these features some how change during service. The last oil change did not result in a full read on the district. I reported this to service personnel. More

Service department may need to hire more help. Not sure why I was waiting so long just for air in my tires and a new valve. Not sure why I was waiting so long just for air in my tires and a new valve. More

Great service as always! Fast and efficient service! Very pleased. Will come back for further service appointments. Fast and efficient service! Very pleased. Will come back for further service appointments. More

They work with what you want and aren’t pushy like some places tend to be places tend to be More

I’ve always been generally happy with the work done in the service center. However, a recent and important maintenance issue was not caught even though I was told a thorough check was given. I will contin the service center. However, a recent and important maintenance issue was not caught even though I was told a thorough check was given. I will continue to take my care there for service but I will be more inquisitive about what has been checked and what was done. My level of trust went down a smidge and I feel I must do more due diligence. Maron, who checked my car in and was my contact person, was great! I enjoyed working with him and felt he was knowledgeable and courteous. I ended up purchasing another car and trading my old one in. The salesperson, Jakob Peters, was very good! While he wasn’t able to answer all my questions, he was quick to get the answers from those who had them. He was extremely helpful and made the purchase exciting. He made a few after-purchase check-in calls, which I appreciate. Since I keep my cars for a long time, every purchase is a huge leap in technology. I appreciate someone who checks in periodically so I can ask my questions. Just as in time immemorial, it still takes a lot of time and back-and-forthing to buy a car, unfortunately. However, I’ve purchased 4 Subarus here and have been happy about my experience each time. I would give a perfect score to the dealership if they would be more thorough in the look-over for maintenance issues in my car. I give 4 out of 5 stars. More

Everyone I've worked with are wonderful and very knowledgeable. I'm always impressed with the service. knowledgeable. I'm always impressed with the service. More

Matt O’Shea does a great job. We have a couple of Subarus in the family and Itryto always deal with Matt. We have a couple of Subarus in the family and Itryto always deal with Matt. More