Ken Ganley Westside Imports - Service Center
North Olmsted, OH
840 Reviews of Ken Ganley Westside Imports - Service Center
My 2012 Outback had a fuel smell after driving for a bit. Technician discovered a mouse nest on top of the gas tank and rubber hoses were being used for nest materials. Since the car was going to be in the Technician discovered a mouse nest on top of the gas tank and rubber hoses were being used for nest materials. Since the car was going to be in the shop a few days and the car has 88,000 miles on it, the technician made other service recommendations (change out differential lubricant, clean out fuel injectors, replace several light bulbs I didn’t know were out). I had all the recommendations completed and fuel lines replaced. I’m very happy with the service provided, the Subaru brand and knowing my car has several more years on the road. More
I was greeted as soon as I pulled in the garage. Within 2 minutes I was relaxing in the waiting area while they started on my car. The work was completed in 30 minutes and I was on my way. Great Job! minutes I was relaxing in the waiting area while they started on my car. The work was completed in 30 minutes and I was on my way. Great Job! More
Great experience for my first time using service. They are very friendly, professional and explain everything. They go above and beyond with their customers. are very friendly, professional and explain everything. They go above and beyond with their customers. More
Check in was quick and easy. Work was done quickly. Everything went well and everyone was very nice. Everything went well and everyone was very nice. More
Matt O’Shea detailed reason for visit on work order, arranged for ride home while car was assessed. Once mechanic checked car I received a call from Matt to explain work needed, cost and projected time arranged for ride home while car was assessed. Once mechanic checked car I received a call from Matt to explain work needed, cost and projected time to fix problems. Once car was ready for pickup a ride was arranged to return to dealership. I had opportunity to ask questions and everything was efficiently carried out. More
Very good work and on time with the wait time. The last time was for upgrane on the system. time was for upgrane on the system. More
Ariella was very kind and helpful. I had a strange experience at this dealership the last time I came in for express care. They didn't put in the Adblue fluid I came in for, then wanted to charge me f experience at this dealership the last time I came in for express care. They didn't put in the Adblue fluid I came in for, then wanted to charge me for an inspection when the "light" came back on. I had to take it somewhere else to fix the problem. This time around, I "think" everything is in order. More