Ken Ganley Westside Imports - Service Center
North Olmsted, OH
1,005 Reviews of Ken Ganley Westside Imports - Service Center
I was very pleased with Jasmine. I am every time I go in. Her colleague who sits next to her (a woman -- whose name I did not catch) was very nice as well. I am every time I go in. Her colleague who sits next to her (a woman -- whose name I did not catch) was very nice as well. More
Leron was fantastic. He took good care of my vehicle and listened attentively to my problem. I am unable to say that same thing about everyone I have encountered at this He took good care of my vehicle and listened attentively to my problem. I am unable to say that same thing about everyone I have encountered at this dealership as some have come off as rude or condescending. More
Dealership was good about fixing a delivery issue with my new car and being flexible when I had to reschedule my appointment. Was told it would be ready and it took 1 hour, 40 minutes. Would have liked an up new car and being flexible when I had to reschedule my appointment. Was told it would be ready and it took 1 hour, 40 minutes. Would have liked an update that it was going to be delayed. More
Cyrus treated me and everyone before and after me with the utmost professionalism and respect! Customer service is not an easy job and he does it flawlessly! Give that man a raise! Recall work on my vehic the utmost professionalism and respect! Customer service is not an easy job and he does it flawlessly! Give that man a raise! Recall work on my vehicle was done promptly and without issue! More
Best experience so far since I bought my car. Front desk is more knowledgeable and organized; easy process for drop off and check out. Still it doesn't compare to other dealerships like Mercedes, Front desk is more knowledgeable and organized; easy process for drop off and check out. Still it doesn't compare to other dealerships like Mercedes, but appreciate the improvemenr More
Pleased,and Satisfied. Service was good, Salesman was helpful. Would recommend to Friends and Family Service was good, Salesman was helpful. Would recommend to Friends and Family More
Efficient, clean, and quick turnaround. It's easy to drop off my car and have it serviced. There is a good place to drink and wait while the car is being serviced. It's easy to drop off my car and have it serviced. There is a good place to drink and wait while the car is being serviced. More
Excellent work, updated as needed and completed work timely. Comfortable and clean waiting area. Very pleasant staff members. timely. Comfortable and clean waiting area. Very pleasant staff members. More
Ken Ganley VW has aways been great to work with. Folks are friendly, and service my car in a timely manner while I wait. I have purchased several Passats from the dealership, which sadly has been di Folks are friendly, and service my car in a timely manner while I wait. I have purchased several Passats from the dealership, which sadly has been discontinued. More
Service was completed accurately and timely on my 2019 Subaru Forester. The facility is customer friendly and the service rep Chris was knowledgeable and friendly. Subaru Forester. The facility is customer friendly and the service rep Chris was knowledgeable and friendly. More