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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,005 Reviews

1,005 Reviews of Ken Ganley Westside Imports - Service Center

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December 17, 2024

I was very pleased with Jasmine. I am every time I go in. Her colleague who sits next to her (a woman -- whose name I did not catch) was very nice as well. More

by DGAREAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Leron was fantastic. He took good care of my vehicle and listened attentively to my problem. I am unable to say that same thing about everyone I have encountered at this More

by ROYANE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Dealership was good about fixing a delivery issue with my new car and being flexible when I had to reschedule my appointment. Was told it would be ready and it took 1 hour, 40 minutes. Would have liked an up More

by KKWH2004
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Van Keuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Cyrus treated me and everyone before and after me with the utmost professionalism and respect! Customer service is not an easy job and he does it flawlessly! Give that man a raise! Recall work on my vehic More

by marydautas
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Best experience so far since I bought my car. Front desk is more knowledgeable and organized; easy process for drop off and check out. Still it doesn't compare to other dealerships like Mercedes, More

by KEESTRELLA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Pleased,and Satisfied. Service was good, Salesman was helpful. Would recommend to Friends and Family More

by BJK068
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Olesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 14, 2024

Efficient, clean, and quick turnaround. It's easy to drop off my car and have it serviced. There is a good place to drink and wait while the car is being serviced. More

by neilnf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Excellent work, updated as needed and completed work timely. Comfortable and clean waiting area. Very pleasant staff members. More

by CELESTE.CORNELIUS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Ken Ganley VW has aways been great to work with. Folks are friendly, and service my car in a timely manner while I wait. I have purchased several Passats from the dealership, which sadly has been di More

by BSHEPHERD30
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reanna Chenevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 13, 2024

Service was completed accurately and timely on my 2019 Subaru Forester. The facility is customer friendly and the service rep Chris was knowledgeable and friendly. More

by bernie.sadowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Schreiber
5.0
This rating includes all reviews, with more weight given to recent reviews.
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