Back

Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,004 Reviews

1,004 Reviews of Ken Ganley Westside Imports - Service Center

Sort by
December 20, 2024

After trying 2 other Subaru dealerships in the area (within 50 miles) I came back to Ganley Westside Subaru. The reason I came back is because their service department is so much better. Sales are gr More

by CLIFFORD.PRUSINSKI
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

95. 00 bucks for an oil change is way too much. The only reason we bought the car is Sherry Workman, and she is gone now More

by JOMA6537
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : sherry workman
Jan 30, 2025 -

Ken Ganley Westside Imports responded

We're sorry that you were unsatisfied with your visit. Unfortunately, many synthetic blend oil changes are not as cheap as they used to be. Sherry will be returning to work with us on February 3rd. We would love the opportunity to earn your business again.

December 19, 2024

Aunna ALWAYS goes above and beyond to make our Subaru service easy and perfect. The whole team is great! More

by RRANDALABRAHAM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

I am really happy with the service I receive. Everyone treats me well. I would not come from Avon if it was not good. More

by JSHARON40
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Very help full . Got an appointment quickly to take are of my headlights. wait was not very long More

by Gerry7904
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 19, 2024

Jimmy Tran is a kind man who was instrumental in my choice of a new Suburu Forester. His knowledge was impressive, as was his patience in answering all questions. More

by BEACHES5
Recommend Dealer
Yes
Employees Worked With
Jimmy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Jazmin Parks was terrific when I had a problem with a rebate.She went above and beyond for me.She took her time didn’t get frustrated or upset and worked on the problem until she solved it. More

by Dale62177
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Every one was very helpful They showed respect and directed me where to go.THANKS More

by CAROLYNWILSON26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None I went to the service department
December 18, 2024

The dealership was having some internet failures on the day of my scheduled 60k service. Amanda was terrific - got my work started on time and contacted me when ready. Now I am all set for winter. More

by CHANDLER_JIM
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

I was very pleased with Jasmine. I am every time I go in. Her colleague who sits next to her (a woman -- whose name I did not catch) was very nice as well. More

by DGAREAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
12
...