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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.6
1,004 Reviews

1,004 Reviews of Ken Ganley Westside Imports - Service Center

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December 25, 2024

I like how jasmine broke everything down to what was getting fix on my car and kept me updates how long it was be done and letting me know when to pick it up More

by bveselits
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

This Ganley Dealership is well staffed with knowledgeable people. They take care of their customers. More

by kfolger0
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Great service and support - answered all questions - will return for a follow-up visit in the spring More

by ROKORB
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Logan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Maron Wiley
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 25, 2024

Very professional, personable, and efficient. The best. The best. The very best. Can’t say enough. More

by DANKOSAK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 24, 2024

It’s very easy to schedule service by phone. However scheduling through the website leaves a lot to be desired. I was only able to select packages when all that was needed was an oil change an More

by GSFIREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

The team at Ganley was friendly and welcoming and kept me informed throughout my service appointment. More

by DAVID.W.SAUNDERSOH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Oil change service is always efficient and team is friendly and keeps me informed of how long it will take when waiting. They also do a maintenance checkup which is nice. However they price quoted f More

by MARYBENKO
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
JASMIN PARKS
December 21, 2024

Nik couldn’t have been nicer and was very understanding of my situation. I hope Ken Ganley Subaru knows what a wonderful employee they have in Nik. More

by Kate Bykowski
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2024

Dylan was so great to deal with. Made the new lease so easy. Did not rush me and Walked me through every step, which was very much appreciated. This is my third cross trek! Love the More

by DENICE.HUNEK
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Reanna Chenevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nik Mattson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Marie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dylan Cairelli
December 21, 2024

Completely bad experience. Awful. I would’ve gotten better service at Autozone. My issue was a tire that was losing air. If the back and forth I went through just for that (i More

by HBCBMOM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Mike Siebert
1.0
This rating includes all reviews, with more weight given to recent reviews.
Leron Burshtein
1.0
This rating includes all reviews, with more weight given to recent reviews.
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