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Ken Ganley Westside Imports - Service Center

North Olmsted, OH

4.7
836 Reviews

836 Reviews of Ken Ganley Westside Imports - Service Center

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April 13, 2023

See my answer above While you hope your vehicle won't need repairs, taking it to Ganley Subaru was painless. More

by CMMACHESKY@ICLOUD.COM
Recommend Dealer
Yes
Employees Worked With
I worked with Gus Zwierlein who was very helpful, friendly and professional
Jun 14, 2023 -

Ken Ganley Westside Imports responded

We're glad you had a great experience with us. Thank you for your review!

February 20, 2023

I’ve been coming here for years and I’ve always been happy with the service. They replaced any part that broke during any service for free and they were very honest about it, which is unusual for a repa More

by JC
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : August Zwierlein, Camryn Bumgardner
Feb 23, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

February 17, 2023

Great job service department! You all did a fantastic job taking care me and my vehicle More

by Map
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Siebert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Amanda Mann, Ariella Cancel, Mike Proffitt
Feb 20, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for taking the time to let us know how we did. We hope you have a great day!

Feb 20, 2023 -

Ken Ganley Westside Imports responded

Hi Map, we are very happy to have provided you with such a positive experience! We hope to be of service to you again in the future. Best wishes, Ken Ganley Hyundai North Olmsted

February 13, 2023

Louis was extremely helpful with my all questions and an extreme pleasure to work with. More

by Ladesia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Louis Cheers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ariella Cancel
Feb 15, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Hyundai North Olmsted. We hope you have a great day!

December 30, 2022

Fantastic dealership with fantastic employees! Always able to get our vehicle in without a long wait! More

by mammawperry9@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephanie Perry 5 stars
Jan 01, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Hyundai North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

Jan 02, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you so much for your positive comments about Ken Ganley Volkswagen North Olmsted! If you have any further questions, please give us a call. We're always happy to help!

November 19, 2022

This dealership is outstanding -- not only do they take great care of my vehicle, but also offer exceptional customer service...Thank you Jasmine! I appreciate having a dealership I can trust. I highl More

by kimgamellia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 22, 2022 -

Ken Ganley Westside Imports responded

Hello Kimgamellia, we're happy to hear you had such a positive experience with our team! We sincerely thank you for the positive review, and look forward to seeing you again soon!

October 06, 2022

The service was excellent, went back to back days to get both my cars serviced and they got me in and out quickly and checked in with me to let me know on progress. More

by averyp23
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Camryn Bumgardner
Oct 07, 2022 -

Ken Ganley Westside Imports responded

averyp23, Thank you for bringing your vehicle to Ken Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ken Ganley Westside Imports

October 03, 2022

Greatest. Very professional.great experience.Very quick in answering my question and calling me back. This car fulfilled my expectations.Plessure doing business More

by Diane Ponchock
Recommend Dealer
Yes
Employees Worked With
Lennox West
Oct 11, 2022 -

Ken Ganley Westside Imports responded

Hi Diane, Thank you for your kind words. We appreciate you taking the time to review us. Thank you for your business!

September 19, 2022

Most recent experience was to get new batteries for two low charged car keys. I was anticipating a long drawn out experience like I previously had at a different dealership. But I was wrong, the gentleman More

by MHAYWOOD518
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Pangrace
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2022 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle in for service at Ken Ganley Westside Imports. We are glad to hear that your experience with us was worth 5 stars! We appreciate you choosing Ken Ganley as well as you taking the time to leave this kind review. We look forward to seeing you for your next routine maintenance! -Ken Ganley Westside Imports

August 22, 2022

The work was excellent 👌 I will make sure to refer my friends looking for a car or needing service. More

by BJKVAS
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Lennox West
Aug 25, 2022 -

Ken Ganley Westside Imports responded

Thank you for taking the time to rate your recent visit here at Ken Ganley Westside Imports! We are so glad to hear that we met your satisfaction to refer us to your friends and family! -Ken Ganley Westside Imports

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