Ken Ganley Westside Imports - Service Center

very fast service need more cust involment seems at times nobody knew what was going on times nobody knew what was going on More

I was surprised when I was put into the express line. It seemed as if I was being pushed though to get out … I was also disappointed that my car was not washed ( I was told it was too cold out, even tho It seemed as if I was being pushed though to get out … I was also disappointed that my car was not washed ( I was told it was too cold out, even though it was 35 degrees outside More

This experience was good. Previous experience was okay but the service person did not follow through on his promises of getting me a price on tires, so I went elsewhere. Di Previous experience was okay but the service person did not follow through on his promises of getting me a price on tires, so I went elsewhere. Disappointed. More

Very accommodating - Jazmin was able to get my car in and my daughter’s car in on short notice the week of Christmas. My daughter was only in town for the holiday and it was important to me that her car be my daughter’s car in on short notice the week of Christmas. My daughter was only in town for the holiday and it was important to me that her car be serviced before her drive back. Thanks! More

Good experience as always. Great staff explained everything in detail . Answered any questions I had. Great staff explained everything in detail . Answered any questions I had. More

Excellent service. in and out very quickly with friendly service representatives. While I was there a sales representative was able to resolve an issue with adjusting in and out very quickly with friendly service representatives. While I was there a sales representative was able to resolve an issue with adjusting my mirrors. Very helpful all around. More

I got a letter from Hyundai about a recall. The temporary fix is a software update that hyundai couldn’t do over the air. I spoke with customer service who weren’t aware of the recall or update The temporary fix is a software update that hyundai couldn’t do over the air. I spoke with customer service who weren’t aware of the recall or update, in fact, they didn’t seem to realize the ioniq 6 is not an ioniq 5. I scheduled the work, but they had to reschedule. We rescheduled. Everyone was courteous and the update got done. I know there are not many ioniq 6s on the road, so I need to adjust expectations that the dealership and staff will be aware of them and any news. More

Very easy to work with and worked around my schedule. Their ability to communicate quickly and provide quick easy shuttles was amazing Their ability to communicate quickly and provide quick easy shuttles was amazing More

They always do a great job. Very happy with how quick I can get in for appointments. Very happy with how quick I can get in for appointments. More

Professional, courteous, and friendly- pleasant experience as usual at Ken Ganley Subaru in North Olmsted. Have all my service done here- 100% recommendation on my part. experience as usual at Ken Ganley Subaru in North Olmsted. Have all my service done here- 100% recommendation on my part. More