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Ken Ganley Westside Imports

North Olmsted, OH

Overview
Employees
Reviews
Vehicles
4.7
3,773 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,773 reviews

May 04, 2023

Went well The service was done well in a timely fashion. There was no problems More

by RONALDNOVAK2@GMAIL.COM
Recommend Dealer
Yes
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May 05, 2023 -

Ken Ganley Westside Imports responded

Ronald, Thank you for allowing us the opportunity to service your vehicle. We are very glad to hear that your recent visit was positive! We are looking forward to serving you in the future. -Ken Ganley Westside Imports

May 08, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 08, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

May 03, 2023

Knowledgeable, efficient team with good energy felt upon entering dealership. Dylan was wonderful to work with! More

by DKALUS
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Boulanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 08, 2023 -

Ken Ganley Westside Imports responded

Hi, we strive for 100% satisfaction, and it is great to see you had such a positive experience at Ken Ganley Hyundai North Olmsted. Until the next time we meet, take care! We hope you have a great day!

May 09, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2023

Billy Loesch was amazing. He answered all my questions and found exactly what we wanted. We are so grateful for the opportunity to work with Ken Ganley Westskde Imports! They More

by brittany blackmon
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Billy Loesch
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May 05, 2023 -

Ken Ganley Westside Imports responded

Hi Brittany, thank you for taking the time to let us know how we did. We hope you have a great day!

May 08, 2023 -

Ken Ganley Westside Imports responded

Hi Brittany, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

May 03, 2023

'if you would have asked for the promotion, we would have charged you more'. Charged 2.24% more than current VW promotion. Questioned this, was told basically deal with it. More

by ONEPOINTEIGHT27
Recommend Dealer
No
Employees Worked With
Igor
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May 05, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

May 05, 2023 -

Ken Ganley Westside Imports responded

Hi, we regret to hear that you are displeased with your recent experience with us. We would like to have a better understanding about your experience. Please reach out to us at (440) 734-2000 at your earliest convenience and we will do our best to resolve this with you.

May 05, 2023 -

ONEPOINTEIGHT27 responded

I am already in communication with Management regarding this issue.

May 03, 2023

Quick service and very professional staff. Mike is very attentive to the customers and provides excellent service. More

by Walid Abu-Raad
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ariella Cancel, Mike Proffitt
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May 05, 2023 -

Ken Ganley Westside Imports responded

Walid, Thank you for bringing your vehicle to Ken Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ken Ganley Hyundai North Olmsted

May 08, 2023 -

Ken Ganley Westside Imports responded

Hi Walid, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai North Olmsted! We hope to see you soon!

May 08, 2023 -

Ken Ganley Westside Imports responded

Hi Walid, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2023

Everyone was so nice and helpful! It was a great car buying experience. 10/10 recommend More

by R.pearce94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dan Walker
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 03, 2023

Good customer service, salesman was average, since he was recently hired, get a salmon, a few more years he’ll be the top salesman in the area More

by C2SCOTT@GMAIL.COM
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dylan Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 08, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 09, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy to hear you had such a positive experience with our team! Thank you again for the great review!

May 02, 2023

They were helpful and answered my questions. They were friendly and not pushy. Friendly, and the salesman answered my question regarding getting a title. More

by LYNN.CSC5@GMAIL.COM
Recommend Dealer
Yes
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May 03, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

May 03, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 02, 2023

Amanda and the rest of the staff was polite, professional, and thorough. The experience was pleasant. More

by LEMONDROP2405@AOL.COM
Recommend Dealer
Yes
Employees Worked With
5
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May 03, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thank you so much again for your feedback! We hope you have a great day!

May 02, 2023

Was not made clear that some stuff is handled only by express and other stuff by the other group. This has resulted in multiple trips to the dealership for different items. More

by PL39@SBCGLOBAL.NET
Recommend Dealer
Yes
Report | Print
May 03, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

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