
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,777 reviews
The staff is incredibly kind and helpful. The 3 star rating is due to having to wait 2 hours for a routine oil change and tire rotation, not receiving texts updates for questions from the pe The 3 star rating is due to having to wait 2 hours for a routine oil change and tire rotation, not receiving texts updates for questions from the person who was handling the job ( yes she had the correct phone number), and being charged for tire rotation that should be free since the set of tires were purchased from this dealership. More
The wait to check in was almost 15 mins. I was give a check list after my visit. When I checked it my window shield wiper fluid needed to be filled. My radiator needed fluid. Why was this no I was give a check list after my visit. When I checked it my window shield wiper fluid needed to be filled. My radiator needed fluid. Why was this not taken care of, while car was in service. More
The service department was awesome Cyrus Jones was very helpful during my stay at the dealership he checked on me while I was there very good customer service helpful during my stay at the dealership he checked on me while I was there very good customer service More
Showed me lots of options with regards to models and pricing. Very helpful with low pressure sales. pricing. Very helpful with low pressure sales. More
I had no issues with my visit to Ganley for my car. I certainly wish that something could have been done to address the sluggish start, but they were able to suggest something I could do to make sure I certainly wish that something could have been done to address the sluggish start, but they were able to suggest something I could do to make sure i wouldn't get stuck somewhere with a car that would not start. I certainly hope that doesn't happen!! More
Always a pleasure dealing with Jasmine and the entire team at Ken Ganley Westside Imports. team at Ken Ganley Westside Imports. More
I was lied to about the condition of my trade-in. Two people refused to answer my phone calls. Two people refused to answer my phone calls. More
thank you! I am very grateful for all your assistance and patience with me as a first-time buyer of a new car. As someone who has never bought a new car before I am very grateful for all your assistance and patience with me as a first-time buyer of a new car. As someone who has never bought a new car before the process was as smooth as possible. More
I had not purchased a vehicle since 2000 and this turned out to be a pleasant experience. out to be a pleasant experience. More
Good service. Nik was very courteous and professional which I appreciated. Would be good if wait time for a scheduled oil change was not an hour Nik was very courteous and professional which I appreciated. Would be good if wait time for a scheduled oil change was not an hour More