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Ken Ganley Westside Imports

North Olmsted, OH

Overview
Employees
Reviews
Vehicles
4.7
3,772 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,772 reviews

December 02, 2023

Everyone whose we work wos excellent. Kristy Tomcho is the best sales person. Thanks for everything. More

by EPAWLOWSKI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kristy Tomcho
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luke Bly
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Dec 04, 2023 -

Ken Ganley Westside Imports responded

Hello, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. If you have any further questions, please give us a call. We're always happy to help!

Dec 04, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai North Olmsted! We hope to see you soon!

December 01, 2023

Best dealership I’ve EVER dealt with. Every person in the whole facility is completely professional More

by KARLJONES6040
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Amanda Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Geraci
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 02, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Dec 02, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind words and this wonderful review! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

November 27, 2023

Everyone was extremely welcoming during my car buying process! Stephen Stropko was very helpful and the process was extremely smooth! More

by lexmcas
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stephen Stropko, Ricky Prosser
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Nov 29, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Nov 30, 2023 -

Ken Ganley Westside Imports responded

Hi, we're happy you found our staff to be so supportive during your experience here at Ken Ganley Volkswagen North Olmsted. If you have any further questions, please give us a call. We're always happy to help!

November 26, 2023

Everything was great except the finance guy didn’t submit our loan to VW for almost 3 weeks and I had to call him before he did it! We didn’t get the paperwork for the plates until the day they expired whic More

by Jmilanc78
Recommend Dealer
No
Employees Worked With
Carlo Matos
4.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Arnold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ricky Prosser
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Nov 28, 2023 -

Ken Ganley Westside Imports responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Volkswagen North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

Nov 29, 2023 -

Ken Ganley Westside Imports responded

Thank you for your feedback. We are sorry that your experience at Ken Ganley Hyundai North Olmsted did not meet your expectations. We would like to discuss this matter further to help address your concerns to the best of our abilities. Someone from our dealership will be reaching out to you very soon to address the issues. Thank you again for your feedback. It helps us to get even better.

November 26, 2023

Sales gal was excellent and has been helpful since. All personal I have delt with including service people have treated me very good. Hopefully I won't have to see you guys for 5yrs when I come to tra More

by BER752
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrstin Sparenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 28, 2023 -

Ken Ganley Westside Imports responded

Hi, your wonderful feedback and rating mean a lot to us. We hope to be of service to you again in the future. Best wishes, Ken Ganley Volkswagen North Olmsted

Nov 29, 2023 -

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. Please let us know if there is anything else we can do for you; we are more than happy to help!

November 25, 2023

We were treated great and will recommend to all our friends and everyone to purchase a. Vehicle at Ken Ganley!! More

by RJAM
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kyrstin Sparenga
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trey Keyes, Kevin Duffin
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Nov 27, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy we could provide you with a positive experience! Thanks for the recommendation and have an amazing day!

Nov 28, 2023 -

Ken Ganley Westside Imports responded

Hi, your wonderful feedback and rating mean a lot to us. Thanks again for the recommendation, and have an amazing day!

November 23, 2023

They were very friendly and helped me find the car I wanted! I'm happy I choose this dealership to get a new car. More

by toddkozak55
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
CJ Swander, Felix Frances
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Nov 24, 2023 -

Ken Ganley Westside Imports responded

Hi, we appreciate your positive review about your recent experience with us! If you have any further questions, please give us a call. We're always happy to help!

November 22, 2023

The follow-up (and follow-thru) needs to be prioritized more which will undoubtedly lead to an increase in business More

by LAQUANIA.GRAHAM
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Carlo Matos
3.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Meadows
4.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Carnegie
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : John is wonderful!
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Nov 24, 2023 -

Ken Ganley Westside Imports responded

Hello, we appreciate you taking the time to leave us this feedback. Thank you again for taking the time to let us know how we can improve. We hope you will consider us again in the future. Take care.

November 21, 2023

Great salesman. Scott Wnek went out of his way to get me the car I wanted. He did a great job helping me. More

by ZCATHIE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Wnek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 23, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

Nov 23, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please give us a call. We're always happy to help!

November 20, 2023

They were very professional and friendly knowledgeable and helpful and I would recommend them to friends and family More

by TKIRKS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Luke Bly
Report | Print
Nov 22, 2023 -

Ken Ganley Westside Imports responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Ken Ganley Hyundai North Olmsted! We are always more than happy to assist you if anything else comes up. Take care!

Nov 22, 2023 -

Ken Ganley Westside Imports responded

Hi, we are very happy to have provided you with such a positive experience! Thanks for the recommendation, and have an amazing day!

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