Ken Ganley Westside Imports

The original work was scheduled for Monday at 4:30 pm, but when my car started stalling at intersections over the weekend, they were more than happy to look at it first thing in the morning. The oil ch but when my car started stalling at intersections over the weekend, they were more than happy to look at it first thing in the morning. The oil change & transmission change were completed in no time, and the cause of the stalling was because I had disconnected the battery for a few hours over the weekend while installing new speakers. They reprogrammed the idle state for me, thoroughly explained what had happened, and now everything is great. More

The tire specialist who went for a drive with me to evaluate tire noise was especially helpful to me. I have decided to buy a new set of tires as a result of his comments. Ray (I think), at the servic evaluate tire noise was especially helpful to me. I have decided to buy a new set of tires as a result of his comments. Ray (I think), at the service desk, gave me quotes on a couple of Yokohama's and a Bridgestone. After doing some of my own "tire research" last evening I think I would prefer to purchase a set of Michelin Primacy MXV4(H)'s in our tire size (P225/60 R17). I plan to recontact your service persons to see if they can get these tires for me, and give me a quote on them. (I believe Ray said he will not be in Thursday or Friday (8/1&2/2013). Roy Tew (Margaret's Husband): Cell Phone 216-496-0683 More

I came in with a trade-in and a value in mind that I wanted for my trade-in. I owed a lot more than what my trade was worth. I received more than I expected for my vehicle. The price of the certified wanted for my trade-in. I owed a lot more than what my trade was worth. I received more than I expected for my vehicle. The price of the certified used vehicle was priced at least $2500 less than nearly every vehicle I searched for (exact year/model/features). Overall it was a great sale with low to no pressure. More

Great service. Very accommodating and helpful! Knowledgable people, service times available. Took care of everything necessary in a professional manner. Coordinated things that needed to be done.. Knowledgable people, service times available. Took care of everything necessary in a professional manner. Coordinated things that needed to be done....communicated when job was finished. More

Great experience with awesome service. I have enjoyed coming to the dealership and working with everyone at ganley. Service with a smile and great team. coming to the dealership and working with everyone at ganley. Service with a smile and great team. More

Ray made sure I was completely happy with the service. He is an asset to Ganley Subaru in North Olmsted Ohio. He made sure I knew where to get comfortable while my car was being serviced. is an asset to Ganley Subaru in North Olmsted Ohio. He made sure I knew where to get comfortable while my car was being serviced. More

I had driven from Florida where my service department made no effort to get my maintenance check in before a 1200 mile drive but Ganley was very polite,accommodating & fast when I arrived. made no effort to get my maintenance check in before a 1200 mile drive but Ganley was very polite,accommodating & fast when I arrived. More

I BOUGHT A 2011 HYUNDAI & I WANTED TO HAVE THE CAR CHECKED OVER. ON THE WAY TO YOUR LOCATION IN N.OLMSTED THE CHECK ENGINE LIGHT CAME ON & I KNOW THATS NOT GOOD SO WHEN I GOT TO GANLEY I WENT OVER E CHECKED OVER. ON THE WAY TO YOUR LOCATION IN N.OLMSTED THE CHECK ENGINE LIGHT CAME ON & I KNOW THATS NOT GOOD SO WHEN I GOT TO GANLEY I WENT OVER EVERYTHING WITH YOUR SERVICE REPS & THEY TOOK CARE OF IT. THIS WAS MY FIRST TIME AT GANLEY & FROM NOW ON WHEN MY 2011 NEEDS SERVICE YOU WILL BE MY # 1 CALL!!!!! R/S Charles Hartman More

I had the most wonderful experience with buying my new Hyundai Tucson from this dealership. Everyone was very polite and friendly. My salesman, Tom Melnyk was absolutely wonderful to work with. His knowle Hyundai Tucson from this dealership. Everyone was very polite and friendly. My salesman, Tom Melnyk was absolutely wonderful to work with. His knowledge of what I wanted was very helpful in my final decision. My first color choice was not an easy one. He found my second choice quickly but went the extra mile ,literally (to another state), to obtain what I really wanted-my first choice. This was unbelievable quality service to me. After having a previous horrible experience with purchasing another car at a DIFFERENT DEALERSHIP years ago, Ganley has restored my faith in car dealerships. I most certainly will reccommend this dealership to all my family and friends looking to buy a vehicle in the future. Kudos to all!! More

We came in late on Wed to pick up our car. Li had gone home because he did not expect us. Billy and his co-workers helped us finish the transaction so we could drive our new Beetle home. Everyone took a home because he did not expect us. Billy and his co-workers helped us finish the transaction so we could drive our new Beetle home. Everyone took alot of time late in the evening and Ron and I really appreciated the service. More