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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,777 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley ...
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,777 reviews

March 18, 2014

In sales, they really listened to what I wanted, and never wasted my time by showing me a car that THEY thought I should drive. I went to a few other dealerships, and they consistently tried to take me More

by MelanieSutherland
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Billy Loesch
Mar 18, 2014 -

Ken Ganley Westside Imports responded

Thanks you for the opportunity to help you with your sixth Volkswagen, as well as for your loyalty to Volkswagen and Ganley Westside Imports. We look forward to seeing you in the future!

March 12, 2014

I've been dealing with Ganley for a few years as I've had four VWs and made it clear I won't drive anything else. I had a few obstacles that needed to be overcome to get in that fourth VW, but Micha More

by Onlyveedub4me
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mar 18, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity to earn your business for the fourth time! We appreciate your loyalty to Volkswagen and Ganley Westside Imports.

March 11, 2014

Victoria Werner was very professional, and friendly! Made my visit that much better! The service employees gave my car an oil change and fixed my hub cap in no time - flat! I would definitely recommen More

by HighPie79
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria Werner
Mar 18, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity to service your Volkswagen. We appreciate your business, as well as your loyalty, and look forward to seeing you in the future.

March 09, 2014

It took us over an hour to get to the dealership. This was not the first vehicle we purchased from this dealership and Subaru. Salesman Mike Vanderhoff was very good. However, the price negotiation took More

by pgsg14sotbk
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Vanderhoof
Mar 10, 2014 -

Ken Ganley Westside Imports responded

Thank you for the opportunity to earn your business. We appreciate your feedback and will work to streamline the buying process in the future. Please do not hesitate to contact us should any need arise. Thanks again!

March 07, 2014

As soon as I pulled into the service area and got out of my car I was immediately taken care of. I explained that it was a one moonth check up but was advised to wait til service contacted me since I do not More

by Glending
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Chris Koppi in service
Mar 10, 2014 -

Ken Ganley Westside Imports responded

Thank you for allowing Ganley Westside Imports to service your vehicle. We wlook forward to working with you in the future!

February 28, 2014

Excellent service, I came in not fully expecting to get a new car and ended up leaving with a brand new car. I traded in my 2012 Accent and got a 2014 Elantra for the same monthly payment I was paying before More

by KaraMarie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Pangrace
Mar 07, 2014 -

Ken Ganley Westside Imports responded

Thank you for allowing us to earn your business Kara. It was a pleasure assisting you.

February 26, 2014

I needed to have a wheel repaired and my hubcap put back on after hitting a pot hole (it has been a long winter in Cleveland). I went in to the service center concerned about how much this would cost and h More

by dsasso
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Koppi
February 25, 2014

I absolutely love my VW! When I brought it in for service I was blown away impressed by how friendly, informative, and efficient the entire process was! More

by VanessaCapiccioni
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris K, Chris
February 07, 2014

Very friendly, very helpful! I appreciate Chris' advice whenever I get my car serviced! I would definitely recommend Ganley Westside to my friends and coworkers! More

by glennlindamood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Massaro
February 01, 2014

From the moment I walked in everyone was courteous, kind, friendly and helpful! Victoria was sweet and very informative. I had a nail in my tire and Victoria did a great job explaining why it had to be rep More

by dmetzger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Victoria
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