Ken Ganley Westside Imports

I HAVE BEEN COMING TO GANLEY SINCE THEY OPEN ON NORTH OLMSTED AND JUST LEASED MY 13TH CAR. THE ENTIRE STAFF IS TOP NOTCH. ANYTIME I HAD A PROBLEM WITH A CAR OR NEED TO LEASE ANOTHER CAR, EVERYONE HAS B OLMSTED AND JUST LEASED MY 13TH CAR. THE ENTIRE STAFF IS TOP NOTCH. ANYTIME I HAD A PROBLEM WITH A CAR OR NEED TO LEASE ANOTHER CAR, EVERYONE HAS BEEN GREAT. NOW THAT I A WIDOW, EVERYTHING IN MY LIFE IS ON MY SHOULDERS AND THE CAR IS THE LEAST I HAVE TO WORRY ABOUT BECAUSE I KNOW THE STAFF WILL TAKE CARE OF THE CAR AND ME. THANK YOU, CAROL More

Clean, quiet waiting area with Panera bagels. Complimentary car wash. Detailed inspection and recommendations. Friendly employees and personalized service. Rachel was very pleasant to work with. Complimentary car wash. Detailed inspection and recommendations. Friendly employees and personalized service. Rachel was very pleasant to work with. More

Ganley is a very friendly, and helpful dealership. They work hard to get you in a car that you can afford. This is my second car with this dealership. work hard to get you in a car that you can afford. This is my second car with this dealership. More

The team at North Olmstead VW is very friendly and great to work with! I would definitly recommend them to other friends and famiy for great service. to work with! I would definitly recommend them to other friends and famiy for great service. More

Used car brought in for service, Mike was honest and fair about the repair, came in under budget and kept me updated throughout the process. about the repair, came in under budget and kept me updated throughout the process. More

The customer service and excellent. Vince was very flexible, laid back and willing to work with any of my needs. Communication was great, I received quick responses and my questions were always fully flexible, laid back and willing to work with any of my needs. Communication was great, I received quick responses and my questions were always fully answered. It was an excellent experience. I would highly recommend this dealership to anyone. More

Great Service. Just was not expecting to pay for needed service on my car.My overall experience was great. Just don't like having to do these reviews everytime I get service done on my car. I would do it o service on my car.My overall experience was great. Just don't like having to do these reviews everytime I get service done on my car. I would do it only if I had a bad experience. More

Working with Fred and Jerry in purchasing our previously owned BMW X5 was informative, enjoyable and hassle-free! Jerry took his time to show us how to operate all items on the car, inside and out, and made owned BMW X5 was informative, enjoyable and hassle-free! Jerry took his time to show us how to operate all items on the car, inside and out, and made sure we understood everything. More

I have had so many bad experiences with car dealers. I have read so many blogs about games dealer play. However, Rob Langelier was the best. I was worried that they would change the price for the trade have read so many blogs about games dealer play. However, Rob Langelier was the best. I was worried that they would change the price for the trade in. I was worried that they would change the price of the car, after driving two hours from Columbus. I had the best experience ever at this dealership. The car was exactly in the condition they said it was and they never changed the price. They did not ask me dumb questions about my personal life. They gave me the keys, I took it for a drive alone. I cannot say enough good things about Rob and this dealership. I LOVE my new car. I LOVE the experience that I had purchasing my new car, which is simply a miracle consider I am a blonde female. As far as the price is concerned, I searched for 9 months for a good deal. I believe I purchased a car that was the best deal in the entire state! No games, gimmicks or tricks. I have never had such a great experience at any dealer. More

I have a 2010 CC leased from this dealership. I have I have a 2010 CC leased from this dealership. I have been to service twice now and they have been 100% accurate and efficient. The Sales/Leasing I have a 2010 CC leased from this dealership. I have been to service twice now and they have been 100% accurate and efficient. The Sales/Leasing experience was not good and I do not think I will go here again. The Sales Agent made certain verbal statements about residual value and when I ran the numbers based on her statement we did the deal. Sadly when I came in and met with the F & I lady the numbers had been changed and she blamed the bank. Frankly that's crap and although my monthly payment remains unchanged they played with the residual value thus screwing me if I want to buy it at the end of the lease. The car has been fine and depending on how the market looks in 2013 I may still buy it at lease end, but I do not see myself being a return customer. More