
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Oil change Went in for Oil change. Took about 45 minutes. They were very polite and courteous. The service was done in a timely manner. Appreciate the quickness. Went in for Oil change. Took about 45 minutes. They were very polite and courteous. The service was done in a timely manner. Appreciate the quickness. More
Friendly Dealership and salesperson friendly and quick to response to my needs. My salesperson worked hard to provide good customer service. I felt comforta Dealership and salesperson friendly and quick to response to my needs. My salesperson worked hard to provide good customer service. I felt comfortable working with the staff. More
Review of dealer Sherry was very helpful, she was courteous with me and my family. She made the transition painless and smooth. I would recommend her to anyone who wan Sherry was very helpful, she was courteous with me and my family. She made the transition painless and smooth. I would recommend her to anyone who wanted to buy a car. More
Auto Butler Service On time, courteous, and did a great job! The dealership provides transportation to and from the mall or wherever I need to go while my car is being s On time, courteous, and did a great job! The dealership provides transportation to and from the mall or wherever I need to go while my car is being serviced. Timely and friendly service. More
Hyundai Tucson It was a very pleasant experience. Didn't feel being pressured and everyone was very helpful. My wife really loves the car. Would recommend the sales It was a very pleasant experience. Didn't feel being pressured and everyone was very helpful. My wife really loves the car. Would recommend the salesman and the dealer. More
Great Experience Tom was a great salesman. This is the second time we've gone through him for our vehicles and he delivers each time. We told him what we were looking Tom was a great salesman. This is the second time we've gone through him for our vehicles and he delivers each time. We told him what we were looking for and price we wanted and Tom met our needs. Tom calle dus a few days later and we told him one of the cars didn't have the floor mats they needed, Tom had them within a day. Great service! Definitely will be back. More
Helpful Really helped solve my needs and did not try to push me past where I set the limits of where I wanted to be price wise. Really helped solve my needs and did not try to push me past where I set the limits of where I wanted to be price wise. More
brought car in for 25,000 mile maintence check i was pleased with the friendliness and the willingness to help. Had a screw missing in the front left bumper that was replaced. car was washed i was pleased with the friendliness and the willingness to help. Had a screw missing in the front left bumper that was replaced. car was washed More
BEWARE of Ganley and Hyundai BEWARE! I bought a new 2015 Sonata from Ganley. 2 days after taking delivery, I sealed the paint and found a ding in the paint on the hood and a smal BEWARE! I bought a new 2015 Sonata from Ganley. 2 days after taking delivery, I sealed the paint and found a ding in the paint on the hood and a small dent above the passenger side door. I told the Salesman about it in a couple of phone calls and was told at least twice they would take care of it when I brought the car in for the first oil change and check-up. It is a low mileage vehicle so some time elapsed before it needed the change. When I took it in, I told the service personnel about it and also spoke with the salesman. I was told that Sales would have to handle it and that they would contact me. They did not do so. After at least 4 emails, I finally got the name of the sales manager. It took several phone calls, but I finally spoke to him and was told that they have a system and no car ever is delivered that is not 100% and that they would not do anything. I was basically told I was being disingenuous. I was further told that I would have to go to Hyundai which I did. However, Hyundai simply repeated what the dealer said and told me they would not do anything as too much time had elapsed. Obviously, the tactic was to delay and delay, hoping I would go away. When I didn't, I was told too much time had elapsed. Avoid this dealer and Hyundai as they simply do not put in practice the mountains of customer service and satisfaction propaganda they spew constantly via email. More
It was good experience to be at this dealership I wold thanks everyone one who help me to get my car they are very osmem people and I do recommend every one to go to this dealership I wold thanks everyone one who help me to get my car they are very osmem people and I do recommend every one to go to this dealership More