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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,777 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,777 reviews

September 01, 2015

Oil change Went in for Oil change. Took about 45 minutes. They were very polite and courteous. The service was done in a timely manner. Appreciate the quickness. More

by Jean Mac
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
I do not remember the name. Someone in service.
Sep 01, 2015 -

Ken Ganley Westside Imports responded

Jean, Thank you for bringing you vehicle to Ganley Westside Imports for it's service needs. We appreciate the opportunity to assist you, as well as your nice review, and look forward to working with you again in the future. Ganley Westside Imports

September 01, 2015

Friendly Dealership and salesperson friendly and quick to response to my needs. My salesperson worked hard to provide good customer service. I felt comforta More

by SANDYG65
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tracy Hammond
Sep 01, 2015 -

Ken Ganley Westside Imports responded

Sandy, Thank you for choosing Ganley Westside Imports as the location to purchase your new car. We appreciate the opportunity to work with you, as well as your kind review, and look forward to seeing you again in the future. Thanks again & enjoy your new car! Ganley Westside Imports

August 31, 2015

Review of dealer Sherry was very helpful, she was courteous with me and my family. She made the transition painless and smooth. I would recommend her to anyone who wan More

by RobinK62
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Aug 31, 2015 -

Ken Ganley Westside Imports responded

Robin, Thank you for choosing Ganley Westside Imports as the location to purchase your new car. We appreciate the opportunity to earn your business, as well as your nice review, and look forward to seeing you again in the future. Enjoy your new car! Ganley Westside Imports

August 30, 2015

Auto Butler Service On time, courteous, and did a great job! The dealership provides transportation to and from the mall or wherever I need to go while my car is being s More

by linda66
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Paul
Aug 31, 2015 -

Ken Ganley Westside Imports responded

Linda, Thank you for choosing Ganley Westside Imports as the location to service your car. We are happy that you were able to take advantage of our complimentary shuttle service, and appreciate the opportunity to work with you. Thank you, as well, for your kind review...We look forward to seeing you again in the future. Ganley Westside Imports

August 29, 2015

Hyundai Tucson It was a very pleasant experience. Didn't feel being pressured and everyone was very helpful. My wife really loves the car. Would recommend the sales More

by JFOSSEN7376
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trey Keyes, Tom Melnyk
Aug 29, 2015 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to purchase your new Hyundai Tucson. We appreciate the opportunity to work with you, as well as your kind review, and look forward to seeing you again in the future. Thank you, as well, for your recommendation & enjoy your new Tucson! Ganley Westside Imports

August 26, 2015

Great Experience Tom was a great salesman. This is the second time we've gone through him for our vehicles and he delivers each time. We told him what we were looking More

by PLINY82
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Melnyk
Aug 29, 2015 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to purchase your new car. We appreciate the opportunity to work with you, as well as well as your loyatly to Tom and the dealership, and look forward to seeing you again in the future. Please do not hesitate to contact us should you have any questions or concerns. Thanks, as well, for your nice review & enjoy your new car! Ganley Westside Imports

August 25, 2015

Helpful Really helped solve my needs and did not try to push me past where I set the limits of where I wanted to be price wise. More

by FOLLENBP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Melnyk
Aug 29, 2015 -

Ken Ganley Westside Imports responded

Thank you for choosing to purchase your new vehicle at Ganley Westside Imports. We appreciate the opportunity to earn your business, as well as your nice review, and look forward to seeing you again in the future. Enjoy your new car! Ganley Westside Imports

August 20, 2015

brought car in for 25,000 mile maintence check i was pleased with the friendliness and the willingness to help. Had a screw missing in the front left bumper that was replaced. car was washed More

by barb
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
ray k.
Aug 21, 2015 -

Ken Ganley Westside Imports responded

Barb, Thank you for bringing your car to Ganley Westside Imports for it's service needs. We appreciate the opportunity to work with you, as well as your kind review, and look forward to assisting you again in the future. Please do not hesitate to contact us should you have any questions or concerns. Thanks again! Ganley Westside Imports

August 19, 2015

BEWARE of Ganley and Hyundai BEWARE! I bought a new 2015 Sonata from Ganley. 2 days after taking delivery, I sealed the paint and found a ding in the paint on the hood and a smal More

by cpfitz47
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
service personnel, Matt Meadows, Tracy Hammond
Aug 21, 2015 -

Ken Ganley Westside Imports responded

I am sorry that your post sales experience at Ganley Westside Imports did not meet your expectations. Unfortunately, according to our records, more than a year had eclipsed from the time of your purchase until the damage to your vehicle was brought to our attention. We referred your situation to Hyundai of america in an effort to get you some damage assistance. Hyundai is very liberal in allocation of customer support funding, however they denied your claim. If you would like to discuss this situation futher, please contact me directly at andy.c@ganleywestside.com or (440) 734-2000 x5016. Regards, Andy Carl Ganley Westside Imports

August 19, 2015

It was good experience to be at this dealership I wold thanks everyone one who help me to get my car they are very osmem people and I do recommend every one to go to this dealership More

by WASEEM0629
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Craig Jones, Billy Loesch, Trey Keyes, Tom Melnyk
Aug 20, 2015 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to purchase your new car. We appreciate the opportunity to work with you, as well as your nice review, and look forward to seeing you again. Enjoy your new car! Ganley Westside Imports

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