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Ken Ganley Westside Imports
North Olmsted, OH
3,770 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits.
The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision.
We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars.
Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs.
Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job.
Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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This rating includes all dealership reviews, with more weight given to recent reviews.
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Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Showing 3,770 reviews
November 15, 2024
Nate was great to work with. He was very knowledgeable, personable and made the car buying experience enjoyable. Everyone at the dealership gave great customer service! He was very knowledgeable, personable and made the car buying experience enjoyable. Everyone at the dealership gave great customer service! More
by Carlie
November 14, 2024
Always efficient & courteous. Customer service tech explains what mechanics recommended, what services/maintenance is recommended. She also explained which recommended services sh Customer service tech explains what mechanics recommended, what services/maintenance is recommended. She also explained which recommended services should have priority. The waiting area is comfortable. I think prices are reasonable compared to some independent repair shops. More
by KHELL401
Verified CustomerEmployees Worked With
November 14, 2024
My oil change needed to be an oil consumption test. Nik also applied the coupon that I missed. We’ve owned 11 Subarus since 1997. So we’re longtime customers. This is one of my best customer service e Nik also applied the coupon that I missed. We’ve owned 11 Subarus since 1997. So we’re longtime customers. This is one of my best customer service experience is at your dealership. More
by LOVELYTROUTSTREAM
Employees Worked With
November 14, 2024
Convenient, timely, friendly, thank you for the convenient, timely, and friendly service! Very Much appreciated. convenient, timely, and friendly service! Very Much appreciated. More
by kenny9210
November 14, 2024
I was greeted well and treated with respect. I felt that the service was of quality and effective. I felt that the service was of quality and effective. More
by JRYANKENY
Employees Worked With
November 14, 2024
No was very quick to respond my questions I had. Everything went very smooth on my purchase experience. Everything went very smooth on my purchase experience. More
by TSAKAITX
November 13, 2024
Friendly efficient stays in touch I like the text message to keep in contact Eta on service time is accurate message to keep in contact Eta on service time is accurate More
by DKSTEVENS1122
Employees Worked With
November 12, 2024
Fast, friendly, very timely service was completed in approximately an hour, and over all service was well delivered. approximately an hour, and over all service was well delivered. More
by KB2150
Employees Worked With
November 12, 2024
I don’t recommend this dealership. The staff are often surly and they seem to be in a big upsell in service program. I feel like they are focused on service revenue per car metrics rat The staff are often surly and they seem to be in a big upsell in service program. I feel like they are focused on service revenue per car metrics rather than helping customers. On my last visit they recommended an engine air filter when I had just changed it a few weeks earlier. I don’t trust their recommendations. By contrast, I take my other car, a Honda to Ken Ganley Honda and they are friendly, prompt and efficient. Ganley Westside VW would be wise to do some mystery shopping at Ganley Honda. Night and day. More
by GORDON.STEIN
November 12, 2024
It was a minor inspection but everything went smoothly. Especially appreciated the service being completed on time, as I was waiting. Especially appreciated the service being completed on time, as I was waiting. More
by ME22
Employees Worked With
I'm sorry, I don't remember anyone's name!
