Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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I had over 200,000 miles on my minivan and needed a car right away. I got a beautiful car that was the color I wanted and at an interest rate I could work with. they were very patient and kind. Gannon w right away. I got a beautiful car that was the color I wanted and at an interest rate I could work with. they were very patient and kind. Gannon was very patient with me and I got to drive my new car home the same day. My first new car ever. Cannot thank you all enough!!! More
Fast,friendly service and the work was done on time as scheduled. Easy pickup process and good information about the work explained by the customer service rep. scheduled. Easy pickup process and good information about the work explained by the customer service rep. More
I went in with an appointment to talk about leasing a car, and this sales girl and the finance department were very generous and worked a payment for me that was similar to the one I had on my old lease. car, and this sales girl and the finance department were very generous and worked a payment for me that was similar to the one I had on my old lease. I’ve been leasing Subarus for 10 years I didn’t close the deal at the time came back a month later and the price was considerably higher with no explanation, left kind of a bad taste. I think what happened was they were being overly generous because of the amount of time I had spent with Subaru in the first appointment and for some reason decided to take everything black-and-white the second time. my husband and I have both been leasing Subarus for over 10 years. That’s two cars every three years and I think initially they were going to give me a break because of it and decided not to. More
Amanda made coordinating an after hours pickup easy. Nothing else to say, word minimum is annoying and almost makes me not want to complete the review. Nothing else to say, word minimum is annoying and almost makes me not want to complete the review. More
The representatives we worked with Didn’t do our paperwork correctly for our trade-in. We had two Hyundai leases that were up. One was supposed to be processed as a trade in and we agreed to get ano paperwork correctly for our trade-in. We had two Hyundai leases that were up. One was supposed to be processed as a trade in and we agreed to get another Hyundai to offset the mileage overages with the trade in. Our paperwork wasn’t done correctly after we communicated everything with our salesperson. We signed not realizing it was lease turn in papers. The whole experience was a mess. Very disappointed. More
Sonja was fantastic to work with through the whole purchasing process. She was patient and able to answer all my questions. I would recommend her and Ganley Westside Imports to anyone looking for a purchasing process. She was patient and able to answer all my questions. I would recommend her and Ganley Westside Imports to anyone looking for a new car. More
Long time customer to Ganley Westside. Aunnna is one of the best service representatives. Recently had both my wife’s’ and my car serviced the same week. She helped to navigate the service Aunnna is one of the best service representatives. Recently had both my wife’s’ and my car serviced the same week. She helped to navigate the service options and kept me informed along the way. Excellent excellent service from her and the techs! More
I receive excellent service every time I have service performed on my car. The people are always friendly and very helpful. The waiting area is always in good condition and I can have my dog with me whil performed on my car. The people are always friendly and very helpful. The waiting area is always in good condition and I can have my dog with me while I wait. More
Friendly & helpful service went above and beyond to help solve a mystery issue and correct problem. Chris S. worked with manufacturer to obtain assistance from them past warranty. Diagnosing hidden cause solve a mystery issue and correct problem. Chris S. worked with manufacturer to obtain assistance from them past warranty. Diagnosing hidden cause of the problem took Chris a lot of time, research and negotiation with manufacturer to cure. Very much appreciated, could not have asked for better service at any level. I highly recommend this service facility because they care. More
Seamless experience. Appreciated not having to haggle about the deal. Straight forward and met us where we wanted to be with the Ascent. Financing and paper work was e Appreciated not having to haggle about the deal. Straight forward and met us where we wanted to be with the Ascent. Financing and paper work was efficiently handled. More