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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,770 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,770 reviews

December 06, 2024

The Dealership is great unfortunately VW corporate would not replace my brake pads under warranty that have as documented by the dealer, worn out prematurely. More

by TSTEIGERWALD03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reanna Chenevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

December 06, 2024

Everyone was so kind and helpful. Would recommend to all our friends and family who are looking to purchase a new or used car, More

by GRAMMIEBECKY
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 05, 2024

Great customer service experienced in both sales team and the service department staff. This is my third Subaru purchased, the last two at Ganley North Olmsted. More

by JMURRAY827
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jimmy Tran
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 04, 2024

Everyone was friendly enough, but seemed to be understaffed and sometimes we were waiting for a long time for someone to get back with us in our dealings with both the sales area and the service a More

by NICOLEDIETZ
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
4.0
This rating includes all reviews, with more weight given to recent reviews.
Candace Bargar
3.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you for your review. We appreciate your feedback. Sometimes we get a little busy and wait times can increase. We're sorry if you had to wait longer than expected. Your feedback helps us get better!

December 04, 2024

The service was in neat and on time. Team is friendly. All my questions answered. More

by CAMILA.OREST
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Candace Bargar
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 04, 2024

The entire staff was efficient in the process of turning in my past lease for a new crosstrek lease, I had several questions about navigating and changing the vehicles features stop/start , SRH , etc. Sales More

by JAMESKNAPIK
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Olesen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 04, 2024

People are nice but service lacks. Takes longer than estimated wait time, I get a text but no one ever answers. Call and get voicemail with no call back. More

by JESSIE06B
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

We apologize for the miscommunication. We appreciate your feedback. It helps us get better.

December 03, 2024

Excellent buying experience. Scott was very thorough, answered all questions. Probably the best new vehicle purchasing experience I've ever had. Highly recommend this dealership. More

by RYBAR.MJR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Wnek
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

December 03, 2024

The sales rep was very helpful and the trade in of my old Buick Lucerne was very easy. More

by RSPERRY125
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

December 03, 2024

Was a quick and easy process. Came in, service was done quickly and I was out of the service center in about an hour. More

by JBECKER71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

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