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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,769 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,769 reviews

December 08, 2024

Santi was absolutely awesome and so, so helpful. I appreciated him coming in special for my vehicle pickup! I LOVE my new car More

by AKAZYMYRIW
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Carlo Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Louis Cheers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Santi Kalivaci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 07, 2024

The buying process was very confusing, not knowing whom you were dealing with throughout emails . Upon purchase of vehicle , sales staff failed to explain instrumentation or Starlink process . The Stick More

by KEITHACHENBACH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Michael Imbrogno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Olesen
4.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
3.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Perry
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

We're sorry that you did not have a great experience with us. We try to ensure that every customer is satisfied with their visit. Please give us a call at 440-734-2000 to discuss your experience with us further. Thank you.

December 07, 2024

Everyone was very helpful and made sure I was well informed. It was a quick and painless experience. More

by MOLLYROCHE23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Cutler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Hunter Livingston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

December 07, 2024

I brought my car in to the dealership to get my door handle fixed and was charged over $200 just for them to tell me it would cost over $1100 to fix the handle. More

by Customer Z
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Nowakowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you for bringing this to our attention. We understand your concern about the diagnostic charges associated with your recent service. We strive to be transparent with our pricing and want to assure you that our diagnostic fees are in line with industry standards and are necessary to cover the time and expertise required to accurately identify the issue with your vehicle. If you have any further questions regarding the diagnostic charges, please don't hesitate to contact us at (440)734-2000 and we'd be happy to discuss this further with you.

December 07, 2024

Excellent service from Jasmine and explained what had to be done to the vehicle great More

by PAT.CATALETTO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 07, 2024

She is the best she’s on top of everything. She’s very courteous and knowledgeable. I would recommend this dealership for service all the time. More

by TIM@READY2SELLBYBELL.COM
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 06, 2024

I always bring . y car here for regular service. Fast service, comfortable waiting room, nice people More

by Lmwetzel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

December 06, 2024

Woody was super helpful. I love my new Subaru Forester. Financing process was easy too. More

by HOOPERRP
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Woody Tannous
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review!

December 06, 2024

Everyone is very nice willing to help you with anything you need or want for your Subaru. More

by CYCLEBOB64
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

December 06, 2024

The Dealership is great unfortunately VW corporate would not replace my brake pads under warranty that have as documented by the dealer, worn out prematurely. More

by TSTEIGERWALD03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Reanna Chenevert
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 10, 2024 -

Ken Ganley Westside Imports responded

Thank you so much for your review. We appreciate it!

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