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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

July 30, 2020

Everything was taken care of quickly and efficiently. While I waited in a clean and comfortable waiting area my car was serviced and washed and made ready to drive away. Good job Keith Wendling and staf More

by CarylTSHyundaiSonata
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
Aug 03, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Hyundai for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! -Ganley Westside Hyundai

July 29, 2020

It was seemless in execution and very professional. Everyone I met during my time at the dealership was very professional, answered all of my questions, and went over and above to make me feel comfortab More

by GARY84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Warshawsky
5.0
This rating includes all reviews, with more weight given to recent reviews.
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Jul 29, 2020 -

Ken Ganley Westside Imports responded

Gary, We are so pleased that your car buying experience was top notch from start to finish! We hope you enjoy your new car and come back to see us for service when due! -Ganley Westside Imports

July 29, 2020

Oil change, service manager was honest with time to complete service, also had tires rotation.We bought the car 21/2 years ago and wouldn’t take it any where else. Very satisfied. More

by Hawkins1223
Recommend Dealer
Yes
Employees Worked With
Keith Wendling
Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review.

July 27, 2020

Heather was extremely nice and was able to help me get the perfect car. She worked very diligently and was able to help me with a better price range. Heather is very passionate about her work. More

by Sheree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather LaBay
Jul 27, 2020 -

Ken Ganley Westside Imports responded

Sheree, Thank you for trusting Ganley Westside Imports as the location to purchase your new vehicle. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience with Heather. We look forward to seeing you again during a future visit. Enjoy your new car!

July 25, 2020

Awesome job of letting me know what was needed and how long it would take. Kept me informed of the progress and got me out in record time. More

by Eightsdc
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 25, 2020 -

Ken Ganley Westside Imports responded

Thank you for bringing your vehicle to Ganley Westside Subaru for its service needs. We appreciate your loyalty, as well as the opportunity to assist you and look forward to seeing you again during your next visit. Thank you, as well, for your kind review! -Ganley Westside Subaru

July 25, 2020

Janice made this experience the very best I've ever experienced buying a car. It was easy and so quick and Janice had an answer to any of my questions. I would buy from her again in a heartbeat. More

by JAIMEEDV
Recommend Dealer
Yes
Employees Worked With
David Kaizer, Joshua Vanderhoof
Jul 27, 2020 -

Ken Ganley Westside Imports responded

Thank you so much for taking the time to rate your experience with Janice. We are so glad to hear that your experience with Janice at our dealership was a positive one. If there is anything else you need please do not hesitate to give us a call! -Ganley Westside Imports

July 25, 2020

Very rude employee. Was hoping to buy a new car but this man was loud, obnoxious, and apparently did not care about the experience of customers at all. More

by austinsanders9910
Recommend Dealer
No
Employees Worked With
Connor Hall
Nov 16, 2022 -

Ken Ganley Westside Imports responded

We are sorry you did not have a positive experience at our dealership. We strive to make every customer interaction a great one.

July 24, 2020

Great service great deal etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc etc More

by christopher.semancik88
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Heather LaBay
Jul 25, 2020 -

Ken Ganley Westside Imports responded

Christopher, Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you, and look forward to seeing you again during a future visit. -Ganley Westside Imports

July 24, 2020

Great experience! Our salesperson, Rachel was very easy to work with and did not pressure us to buy. When we made our decision to buy the Forester, she spent a good am More

by MGLOVINS
Friendliness
Recommend Dealer
Yes
Employees Worked With
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Jul 24, 2020 -

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new Subaru Forester. We appreciate the opportunity to earn your business, and are pleased that your experience was a positive one. We are glad that Rachel took such great car of you!Thank you, as well, for taking the time to submit your kind review. Enjoy your new Forester!

July 23, 2020

taken advantage off I have nothing nice to say so I prefer not to say anything. I have now leased 6 vehicles from Ganley, probably never will again. perfect example why t More

by ROMBARA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Other Employees : Sarah Klein, Jon Zapisek
Aug 25, 2020 -

Ken Ganley Westside Imports responded

We apologize that your experience with us was below par. That is truly not what we strive for at Ganley Westside Imports and I am dedicated to working to see this resolved. If you could please contact me at (440)734-2000 ext 5037 or email met at Theresa.k@ganleywestside.com in order to discuss the details of your concerns. We hope to hear from you soon. -Ganley Westside Imports

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