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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

February 03, 2025

sales was easy at purchase, finance was great, service manager was very helpful at last service. great dealership More

by CORYMCCONVILLE
Service Time
Recommend Dealer
Yes
Employees Worked With
Carlo Matos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Perry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yasser Deif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Logan Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Parsons
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Marie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

February 01, 2025

it's okay. people friendly.the lounge has a TV which no one seemed to know how it worked. after 45 minutes, someone figured it out More

by C_RASSIE
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lisa Marie Murphy
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 31, 2025

Jazmin was very helpful and pleasant, and the work was done in a timely manner! More

by NJKING77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 31, 2025

Amanda is not only a good listener and friendly, she has some darned awesome knowledge and knows of what she speaks. A delight and joy to boot!!! She is a reason to keep coming back. And, of course, there More

by YOGINAN
Service Price Transparency
Service Time
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 30, 2025

The service department is outstanding. Knowledgeable advisors and good technicians who do the job right the first time. I trust our Subaru to them and take it nowhere else for service. More

by John and Amelia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jazmin Parks
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Ken Ganley Westside Imports responded

Thank you so much for your kind words. We really appreciate it your business. Have a great day!

January 30, 2025

My car is not fixed They reset the computer that’s it still having same issue Very disappointing More

by CRAMOS269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Maron Wiley
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 07, 2025 -

Ken Ganley Westside Imports responded

Carmen, Thank you for your time to take my call and answer our questions regarding the issue. The next step of the diagnoses has been answered and the special order part has been placed. Talk with you soon when the special order part arrives. -Mark Rosko

January 30, 2025

The staff were very friendly. They were quick to assess the problem of my car and give me a straight forward answer. Will continue to go to them. Customer service was excellent. More

by mariahm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!

January 29, 2025

It was obvious Jason is doing a great job due to how great the service dept performs. More

by AMDOODAH
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jason Romanak
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Ken Ganley Westside Imports responded

Thank you for your review. We appreciate your business!

January 29, 2025

Texting communication was short… even felt like I was annoying her with my communication. While making the appointment, you should let people know that it’s going to take ALL day! ALL OIL CHANGES should More

by BOEHM.JULIE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jasmine Nowakowski
1.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

We're sorry you did not have a positive experience with us. Thank you for leaving a review. It helps us improve.

January 28, 2025

First I would like to recognize Willie who I called first. Very professional. Then I arrived a saw Chris who started me on the path to new tires. Seeing that I usually work with Aunna, he connected us. More

by DEBORAH.PORTER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Schreiber
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 28, 2025 -

Ken Ganley Westside Imports responded

Thank you for your 5-star review. We appreciate it!