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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

October 17, 2020

Always friendly and responsive. Welcoming and inviting. Exceptional vehicle knowledge that helps the customer. Goes the extra mile to help customer. I’m totally satisfied with the work of my sales person. More

by WGOODWIN0
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Nicole Dell'Anno
Oct 19, 2020 -

Ken Ganley Westside Imports responded

We are happy to hear you were so pleased with your purchasing experience here with us at Ganley Westside Imports. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. -Ganley Westside Imports

October 16, 2020

I was rushed through the process and left to figure out alot on my own. The car wasn't sold to me for the price agreed upon. Overall bad experience. Will not be back. More

by AGRADY057
Recommend Dealer
No
Employees Worked With
Chris Whitt
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Turney, Joshua Vanderhoof
Oct 17, 2020 -

Ken Ganley Westside Imports responded

We are so sorry that you felt your experience with us did not live up to your expectations. We strive to make all our our customers experience a positive one. Our Pre-Owned Sales Manager Scott Turney has reached out to you directly to address your concerns and assist in helping make your recent purchase a more positive one than you have experienced thus far.

October 16, 2020

The service department is outstanding -- very thorough and attentive. I'm completely satisfied with the work that was done and the efficiency of my appointment. More

by kimgamellia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikala
Oct 22, 2020 -

Ken Ganley Westside Imports responded

Kim, Thank you for bringing your vehicle to Ganley Westside Imports for its service needs. We understand that you have a choice when it comes to service stations and appreciate the opportunity to earn your business. Thank you, as well, for your kind review. We look forward to working with you again. -Ganley Westside Volkswagen

October 16, 2020

Amanda was great but.... you would think I could at least get a spare tire with a car that was 14k... thank you very little. More

by GREG@GREGORYSART
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Amanda Meadows
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Turney
Oct 17, 2020 -

Ken Ganley Westside Imports responded

Hi Greg, we are sorry that we did not explain to you properly that your vehicle was equipped with run flat tires and no spare tire as originally equipped by the manufacturer. We strive to make our customers experience with us a positive one. Scott Turney, our Pre-Owned Sales director has reached out to you to assist you with your concerns. Thank you for your business. We hope to turn your experience into a completely satisfied one.

October 16, 2020

Matt was excellent and provided the best sales experience we've ever had. He was extremely knowledgeable about the product and very easy to deal with. More

by MDEHLER
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt Geraci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 19, 2020 -

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5 star treatment by Matt! We hope you love your new vehicle. If you were to need anything in the future we hope you do not hesitate to reach out. Thank you for your kind words about Matt! -Ganley Westside Volkswagen

October 15, 2020

Excellent service, wasn’t pressured, they let me take my time and listened to what I was interested in without trying to get me into a more expensive vehicle: More

by JACKSON-BROWN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Evan Shaw, Joshua Vanderhoof
Oct 22, 2020 -

Ken Ganley Westside Imports responded

Jackson, Thank you for taking the time to leave this kind review. We hope to see you back in the future for any service or sales needs! -Ganley Westside Hyundai

October 14, 2020

I am a repeat customer. My salesman was very helpful and knowledgeable and delivered the car with extreme efficiency and thoroughness. I would certainly recommend him and the dealership to any car buyer. More

by KCLYDE24
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch
Oct 14, 2020 -

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new vehicle. We appreciate the opportunity to earn your business, and are pleased that your experience was a positive one. Thank you, as well, for taking the time to submit your kind review. Enjoy your new car! -Ganley Westside Imports

October 14, 2020

These guys were great to work with. I've had issues with my credit due to identity theft, and this is the first dealership that didn't treat me like a seconds class citizen because of it. More

by TONYNUNN
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by our sales team and that they were able to assist you into getting into your new car! Please let us know if there is anything else we can assist you with. -Ganley Westside Imports

October 10, 2020

Great service and lots of safety precautions. I was very happy with my experience! The sales team was very helpful and I would recommend to anyone. More

by T Fitzgerald
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Jon Zapisek
Oct 12, 2020 -

Ken Ganley Westside Imports responded

Thank you for taking the time to leave this kind review. We hope to see you back in the future for any service or sales needs! -Ganley Westside Imports

October 08, 2020

I had a good experience with Mikayla. She was professional, knowledgeable and the service appt. was quick. I love my car and appreciate the vehicle report that I was given at the end. Thank You! More

by dlawson1954
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Collins
Oct 09, 2020 -

Ken Ganley Westside Imports responded

Thank you so much for taking the time to rate your recent visit to our service department. We appreciate the opportunity to work with you and are excited to see you in the future! -Ganley Westside Volkswagen

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