Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Every one was very helpful They showed respect and directed me where to go.THANKS directed me where to go.THANKS More
The dealership was having some internet failures on the day of my scheduled 60k service. Amanda was terrific - got my work started on time and contacted me when ready. Now I am all set for winter. day of my scheduled 60k service. Amanda was terrific - got my work started on time and contacted me when ready. Now I am all set for winter. More
Nate was extremely helpful with my new 2025 Jetta Volkswagen. I’m very thankful for my new car and the process that was no hassle at all! I would definitely recommend him to anyone looking for a new Volkswagen. I’m very thankful for my new car and the process that was no hassle at all! I would definitely recommend him to anyone looking for a new car! More
Got a great deal at a great time driver by superior customer service. A top organization. customer service. A top organization. More
I was very pleased with Jasmine. I am every time I go in. Her colleague who sits next to her (a woman -- whose name I did not catch) was very nice as well. I am every time I go in. Her colleague who sits next to her (a woman -- whose name I did not catch) was very nice as well. More
Leron was fantastic. He took good care of my vehicle and listened attentively to my problem. I am unable to say that same thing about everyone I have encountered at this He took good care of my vehicle and listened attentively to my problem. I am unable to say that same thing about everyone I have encountered at this dealership as some have come off as rude or condescending. More
Dealership was good about fixing a delivery issue with my new car and being flexible when I had to reschedule my appointment. Was told it would be ready and it took 1 hour, 40 minutes. Would have liked an up new car and being flexible when I had to reschedule my appointment. Was told it would be ready and it took 1 hour, 40 minutes. Would have liked an update that it was going to be delayed. More
I screwed up and negotiated monthly price without knowing my credit score or interest rate. I paid $350 more for the used car than it was advertised. Ethan told me he would go below the sticker price anot my credit score or interest rate. I paid $350 more for the used car than it was advertised. Ethan told me he would go below the sticker price another $300 to make it work. So in actuality i paid $650 more than i thought. I didn't realize it for a few days when i was looking at the paperwork at home. Too late for me. I have to chalk it up to experience but man what a slimy move. Never negotiate monthly payment. More
Gannon wás best . He was knowledgeable professional and courteous. Made sure we got what we needed without pressure. Finance manager very easy experience also. . He was knowledgeable professional and courteous. Made sure we got what we needed without pressure. Finance manager very easy experience also. . More
Cyrus treated me and everyone before and after me with the utmost professionalism and respect! Customer service is not an easy job and he does it flawlessly! Give that man a raise! Recall work on my vehic the utmost professionalism and respect! Customer service is not an easy job and he does it flawlessly! Give that man a raise! Recall work on my vehicle was done promptly and without issue! More