Back

Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,768 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
Contact Dealership

25730 Lorain Road

North Olmsted, OH

44070

Directions

By Type

Showing 3,768 reviews

December 18, 2024

Every one was very helpful They showed respect and directed me where to go.THANKS More

by CAROLYNWILSON26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dominique Viccarone
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : None I went to the service department
December 18, 2024

The dealership was having some internet failures on the day of my scheduled 60k service. Amanda was terrific - got my work started on time and contacted me when ready. Now I am all set for winter. More

by CHANDLER_JIM
Recommend Dealer
Yes
Employees Worked With
Amanda Dehart
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Nate was extremely helpful with my new 2025 Jetta Volkswagen. I’m very thankful for my new car and the process that was no hassle at all! I would definitely recommend him to anyone looking for a new More

by Lauryn Jenkins
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Louis Cheers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Carnegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nate Zeber
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 18, 2024

Got a great deal at a great time driver by superior customer service. A top organization. More

by DANIEL.J.ARREDONDO
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tom Matthews
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brandon Joseph
5.0
This rating includes all reviews, with more weight given to recent reviews.
Malik De Leon
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

I was very pleased with Jasmine. I am every time I go in. Her colleague who sits next to her (a woman -- whose name I did not catch) was very nice as well. More

by DGAREAU
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jasmine Nowakowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Leron was fantastic. He took good care of my vehicle and listened attentively to my problem. I am unable to say that same thing about everyone I have encountered at this More

by ROYANE26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Leron Burshtein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cyrus Jones
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 17, 2024

Dealership was good about fixing a delivery issue with my new car and being flexible when I had to reschedule my appointment. Was told it would be ready and it took 1 hour, 40 minutes. Would have liked an up More

by KKWH2004
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Aunna Regas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Reese Van Keuren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Marshall
3.0
This rating includes all reviews, with more weight given to recent reviews.
December 16, 2024

I screwed up and negotiated monthly price without knowing my credit score or interest rate. I paid $350 more for the used car than it was advertised. Ethan told me he would go below the sticker price anot More

by BHARRISO
Sales Price Transparency
Purchase Time
Recommend Dealer
No
Employees Worked With
Michael Imbrogno
3.0
This rating includes all reviews, with more weight given to recent reviews.
Ethan Cutler
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 30, 2025 -

Ken Ganley Westside Imports responded

It is not our practice to deceive our customers. We worked in good faith to get you the best deal possible. Our prices were based on a credit score which unfortunately was higher than you actually had. We had to adjust based on the APR rate that the banks offer for that score. We still tried to do everything we could to get you a great deal. We're sorry if you feel you did not. We are happy to speak to you further about it. Please give us a call at 440-734-2000 and we can discuss. Thank you.

December 16, 2024

Gannon wás best . He was knowledgeable professional and courteous. Made sure we got what we needed without pressure. Finance manager very easy experience also. . More

by RDMPAR86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Gannon Ksenich
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 15, 2024

Cyrus treated me and everyone before and after me with the utmost professionalism and respect! Customer service is not an easy job and he does it flawlessly! Give that man a raise! Recall work on my vehic More

by marydautas
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Cyrus Jones
5.0
This rating includes all reviews, with more weight given to recent reviews.
...
17
...