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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

May 07, 2021

Yasser was great and helpful. Tood also was good, it Yasser was great and helpful. Tood also was good, it didn't take long to go home with my new car,thanks for all of you again. More

by Sundus Deif
Recommend Dealer
Yes
Employees Worked With
Yasser Deif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos, Todd Meek
May 07, 2021 -

Ken Ganley Westside Imports responded

Sundus, We are so happy to hear that you received 5 star treatment by Yasser! We hope you love your new vehicle. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words about our sales department. -Ganley Westside Volkswagen

May 07, 2021

I had a great experience here. It started with me dropping off my old VW for service and ended with me taking home a brand new Jetta a few days later. Chris from the service department was great, More

by BCH_03
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Greg Carnegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Wheatley
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos
May 07, 2021 -

Ken Ganley Westside Imports responded

We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience was worth rating us 5 stars and we hope to continue to provide you with 5 star experiences in the future! -Ganley Westside Imports

May 07, 2021

Karl was a pleasure to work with. He was outstanding...very helpful, knowledgeable and courteous. Excellent experience. I highly recommend Karl and Ganley Westside Imports. More

by IRENERUPE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Karl Pangrace
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Ken Ganley Westside Imports responded

Irene, Thank you for purchasing a new Subaru from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Karl was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Subaru

May 06, 2021

Excellent sales experience -- very patient while I changed my mind several times. Didn't waste my time and was accommodating to my schedule. Will recommend Scott to others. More

by MTRAYLOR.REDSKY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Wnek
May 06, 2021 -

Ken Ganley Westside Imports responded

Thank you for taking the time to write about your experience with Scott! We are so glad to hear that (s)he was able to provide you with such great customer service! We hope to see you again! -Ganley Westside Subaru

May 06, 2021

The two gentleman in service were amazing. Exemplary c/s communication. Dark haired female working adjacent desk who was overly aggressive and made me uncomfortable. More

by Shaquatch
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jim Welsh , Ray Korfhage
May 06, 2021 -

Ken Ganley Westside Imports responded

Thank you for rating your recent experience with Ganley Westside Imports. We enjoyed working with you, and look forward to seeing you again during a future visit. If you have any questions or concerns please do not hesitate to reach out! -Ganley Westside Imports

May 06, 2021

I had a very good experience buying a vehicle from Ganley Hyundai Volkswagon from Chris Whitt. For two weeks I test drove probably 20 cars going back and forth with what type of car I wanted. Chris was alway More

by WAGSOMAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Turney
May 06, 2021 -

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5 star treatment by Chris! We hope you love your new vehicle. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words about our sales department. -Ganley Westside Imports

May 06, 2021

The sales man was very helpful and went the extra mile The sales man was very helpful and went the extra mile to ensure that I got the vehicle that met my needs. He was extremely courteous! More

by GERRI2734
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Igor Zaiats, Scott Wnek
May 07, 2021 -

Ken Ganley Westside Imports responded

Gerri, Thank you so much for taking the time to leave this review of Ganley Westside Imports. We appreciate your business and look forward to continuing to provide you with 5 star experiences. -Ganley Westside Imports

May 06, 2021

Not a bad place to deal with. The people were nice enough, but they wouldn’t put even a drop of gasoline in the tank. The one I traded in was very close to full, the salesman didn’t care. No gasoline More

by ECZEHEL
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Chris Whitt
4.0
This rating includes all reviews, with more weight given to recent reviews.
Stephanie Perry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Scott Turney
May 07, 2021 -

Ken Ganley Westside Imports responded

Eczehel, Thank you for taking the time to leave this rating of your recent experience with our sales team here at Ganley Westside Imports. I did leave you a voice message inviting you to bring the vehicle in during our business hours as we would be more than happy to fill the tank for you. Hope to see you soon. -Ganley Westside Imports

May 07, 2021 -

ECZEHEL responded

Thanks but I filled the gas tank myself and I’m not driving back for a quarter of a tank. That should have been taken care of before I left the day I purchased the car.

May 05, 2021

Heather did a great job showing us several used cars that we were interested in. She was very patient as we kept asking to see additional cars and she had to find them for us to test drive. The car I bought More

by MARSHAL
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Scott Turney, Heather LaBay
Aug 26, 2022 -

Ken Ganley Westside Imports responded

Glad to hear that Heather was able to help. If there is anything else we can do to help let us know.

May 05, 2021

Keith was so helpful and made the process a breeze. He has a kind personality that puts you at ease, and went above and beyond to negotiate financing that fit my needs. He answered all my questions, kept More

by JMStef
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Rivers
May 06, 2021 -

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Keith and that he was able to get you into your new (MAKE)! Please let us know if there is anything else we can assist you with. -Ganley Westside Imports

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