
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 3,776 reviews
Yasser was great and helpful. Tood also was good, it Yasser was great and helpful. Tood also was good, it didn't take long to go home with my new car,thanks for all of you again. Yasser was great and helpful. Tood also was good, it didn't take long to go home with my new car,thanks for all of you again. More
I had a great experience here. It started with me dropping off my old VW for service and ended with me taking home a brand new Jetta a few days later. Chris from the service department was great, dropping off my old VW for service and ended with me taking home a brand new Jetta a few days later. Chris from the service department was great, him giving me a loaner is what sold me on the new car. His communication from when I dropped my car off up to when I picked the new car up was great. Greg and Carlo were also great to work with. Very friendly and knowledgeable about the product. As far as the dealership itself I think it was very welcoming and clean. Will recommended for anyone looking for a new or used car. Will also be going back for each and every service need I have. More
Karl was a pleasure to work with. He was outstanding...very helpful, knowledgeable and courteous. Excellent experience. I highly recommend Karl and Ganley Westside Imports. outstanding...very helpful, knowledgeable and courteous. Excellent experience. I highly recommend Karl and Ganley Westside Imports. More
Excellent sales experience -- very patient while I changed my mind several times. Didn't waste my time and was accommodating to my schedule. Will recommend Scott to others. changed my mind several times. Didn't waste my time and was accommodating to my schedule. Will recommend Scott to others. More
The two gentleman in service were amazing. Exemplary c/s communication. Dark haired female working adjacent desk who was overly aggressive and made me uncomfortable. communication. Dark haired female working adjacent desk who was overly aggressive and made me uncomfortable. More
I had a very good experience buying a vehicle from Ganley Hyundai Volkswagon from Chris Whitt. For two weeks I test drove probably 20 cars going back and forth with what type of car I wanted. Chris was alway Hyundai Volkswagon from Chris Whitt. For two weeks I test drove probably 20 cars going back and forth with what type of car I wanted. Chris was always friendly and patient in dealing with my constant changes in the type of vehicle I wanted to purchase. He always gave me many different options to look at and suggestions on what not be a good idea. The website was helpful but I will say the one major negative was the constant pop up of an assistant trying to help with finding what you're looking for. It was very annoying and it got to the point where I stop looking because it was such a bother to keep closing the window to actually look at cars from page to page. I would suggest to make changes to that part of the website. I would definitely come back to buy another vehicle from Chris In the future if I wanted to purchase another vehicle. More
The sales man was very helpful and went the extra mile The sales man was very helpful and went the extra mile to ensure that I got the vehicle that met my needs. He was extremely courteous! The sales man was very helpful and went the extra mile to ensure that I got the vehicle that met my needs. He was extremely courteous! More
Not a bad place to deal with. The people were nice enough, but they wouldn’t put even a drop of gasoline in the tank. The one I traded in was very close to full, the salesman didn’t care. No gasoline enough, but they wouldn’t put even a drop of gasoline in the tank. The one I traded in was very close to full, the salesman didn’t care. No gasoline for used vehicle sales. More
Heather did a great job showing us several used cars that we were interested in. She was very patient as we kept asking to see additional cars and she had to find them for us to test drive. The car I bought we were interested in. She was very patient as we kept asking to see additional cars and she had to find them for us to test drive. The car I bought hadn't been cleaned or detailed but I drove it anyway. Heather assured me the car would be immaculate when I picked it up on Wednesday and she was right. The service dept. did a great job. Only negatives were they were not willing to deal and only offered a discount if the car was financed. And the car was supposed to have a full tank of gas when I picked it up and after driving 18 miles I got a "needs fuel" warning. I notified the dealer but haven't heard back. Anyhow, it is a good dealership. More
Keith was so helpful and made the process a breeze. He has a kind personality that puts you at ease, and went above and beyond to negotiate financing that fit my needs. He answered all my questions, kept has a kind personality that puts you at ease, and went above and beyond to negotiate financing that fit my needs. He answered all my questions, kept me informed the whole way, and I was able to drive off the lot that day with my new vehicle (and accessories!) the same day as the test drive. More