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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

May 22, 2021

I have been going to this dealership for over 3 years now and their customer service is stellar. Every employee I have worked with has always been positive, helpful and considerate. I will continue to come h More

by NireTtibroc
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Rivers, Igor Zaiats
May 24, 2021 -

Ken Ganley Westside Imports responded

We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience was worth rating us 5 stars and we hope to continue to provide you with 5 star experiences in the future! -Ganley Westside Imports

May 21, 2021

excellent service from everyone. so glad i bought my car there!! great price for a superb car. i found the staff to be amazingly helpful and pleasant More

by JSYDFOTO
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Rivers, Joshua Vanderhoof
May 24, 2021 -

Ken Ganley Westside Imports responded

We appreciate you taking the time to rate your recent visit here to our facility. We are happy that your experience was worth rating us 5 stars and we hope to continue to provide you with 5 star experiences in the future! -Ganley Westside Imports

May 24, 2021 -

JSYDFOTO responded

i made a great choice with ganley westside imports when i decided to buy a subaru impreza. super attentive and friendly people with whom i dealt. professional dealership in all regards. highly recommend

May 21, 2021

I had a great experience with Ben and Carlo. I did not feel pressured at all. Terry in Finance went over everything with me and answered all of my questions in full. I would definitely recommend this deal More

by namescreen
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos
May 24, 2021 -

Ken Ganley Westside Imports responded

Thank you for your review of our Ben and our sales staff and your excellent car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Volkswagen

May 21, 2021

It was a wonderful experience. Everyone I dealt with was great. CJ was a wonderful salesman. He was knowledgeable and was very detailed. He was a wonderful person to buy a car from. More

by RUTH_FELBER
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Amolsch, Igor Zaiats, CJ Swander
May 24, 2021 -

Ken Ganley Westside Imports responded

Ruth, Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by CJ and that he was able to get you into your new vehicle! Please let us know if there is anything else we can assist you with. -Ganley Westside Imports

May 21, 2021

Always a pleasure doing business with Ganley Westside Imports. Sherry Workman did a great job finding us a new Crosstrek with all the safety features we wanted at a lease payment to fit our budget. We ar More

by VOGELCORFUS
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sherry Workman
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Vanderhoof
May 24, 2021 -

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5 star treatment by Sherry! We hope you love your new vehicle. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words about our sales department. -Ganley Westside Imports

May 20, 2021

When the dealership offered me the chance to turn my lease in early, I was hesitant and didn’t know what to expect. Amber made the process so easy! Her patience and knowledge about all the cars I test d More

by ecp629
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 24, 2021 -

Ken Ganley Westside Imports responded

Thank you for making the trip to Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Amber and Mike was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Imports

May 20, 2021

Scott seems to be a nice guy but he gave me promises to resolve an issue I had with the Honda Dealership, but never fulfilled. I left so many messages on his voice mail, but never answered them. To me, t More

by Sam Shiyab
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Turney, Scott Turney
Jun 01, 2021 -

Ken Ganley Westside Imports responded

Hello Sam, we are so sorry you have not had your issue resolved with the Honda dealership. Scott has been in contact with you to try and resolve your issue with the other dealership. We apologize for any delay in communication you may have received.

Jun 01, 2021 -

Sam Shiyab responded

Unfortunately, this review was posted before Scott called me and promised that he will resolve the problem. This is my 11 days, and I am still waiting to receive a check from Scott as he promised in his voice message but until today I have not received any checks from him. I will willing to amend my review once I receive the check. I called his office a few days ago and left a message asking telling him that I have not received the check, , but he did not respond. I hope he respond as soo as possible before it is too late. I am waiting!

May 16, 2021

My experience was great from the moment I arrived. I wasn’t certain I even wanted a new Subaru (I still loved driving my old Subaru) but Dylan showed me what was available, helped me test drive a few, p More

by JLIGHTNING77
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dylan Cairelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Zaiats, Igor Manasiev
Aug 26, 2022 -

Ken Ganley Westside Imports responded

We are so happy to hear that you had such a great experience! If there is anything else we can do for you please let us know!

May 15, 2021

Excellent from start to finish. James in service was calm, professional and greeted me by name (!) when I picked up my car two days later. He explained that what I was experiencing with my smaller vehic More

by advocatedog
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Sampson
Aug 26, 2022 -

Ken Ganley Westside Imports responded

Glad to hear James could help! If you need any future service needs let us know!

May 14, 2021

Such an easy buying experience. I came in knowing exactly what I was looking for and Mike delivered a good car buying experience. I will definitely come back when I buy my next WRX. More

by DRGREENTHUMBS.CC
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Mike Olesen
May 14, 2021 -

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5 star treatment by Mike! We hope you love your new Subaru. If you were to need anything in the future we hope you do not hesitate to reach out. Thank you for your kind words about Mike. -Ganley Westside Subaru

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