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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

June 22, 2021

Friendly, professional, and very easy to work with. Answered all my questions. More

by JGT4077
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Sarah Klein, Janice Huang
Jun 25, 2021 -

Ken Ganley Westside Imports responded

Thank you so much for taking the time to leave this review of Ganley Westside Imports. We appreciate your business and look forward to continuing to provide you with 5 star experiences. -Ganley Westside Imports

June 22, 2021

The sales person (Dylan) was efficient, knowledgeable and aimed to please. The person who handled my vehicle loan (Josh) was helpful and went out of his way to meet my needs - I feel I got the best price, an More

by EMERYLYNN
Recommend Dealer
Yes
Employees Worked With
Dylan Cairelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Loesch, Joshua Vanderhoof
Jun 25, 2021 -

Ken Ganley Westside Imports responded

Thank you for your review of our staff and your excellent car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Imports

June 22, 2021

friendly, helpful. Informative. No pressure, or sales pitches, down to earth More

by JUM1510DNBSHEPARD
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 25, 2021 -

Ken Ganley Westside Imports responded

We are happy to hear you were so pleased with your purchasing experience here with us at Ganley Westside Imports. Please don't ever hesitate to reach out to our service or sales team with any future needs. Thank you for choosing Ganley Westside Imports. -Ganley Westside Imports

June 22, 2021

Had top notch one of a kind experience with Westside Ganley! Doug was superb. I love my new car! They made the experience a breeze! More

by STEPHANIE_DEMPSEY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Douglas Boulanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vanderhoof
Jun 25, 2021 -

Ken Ganley Westside Imports responded

Stephanie, We are so happy to hear that you received 5 star treatment by Doug! We hope you love your new vehicle. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words about our sales department. -Ganley Westside Imports

June 22, 2021

The worst disappointment was that $200 for nitrogen was added on without our approval. Other than that it was good. Adding on that extra charge seems like it might be illegal More

by JEFFANDSUE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Nov 16, 2022 -

Ken Ganley Westside Imports responded

Thank you for your review

June 21, 2021

This is the third car leased. Very professional Very Friendly Worked with CJ who we understood was very very new. He did a good job!! We also worked with Mike, who we have worked with before. Mike More

by CHOOBY65
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vanderhoof, Mike Olesen, CJ Swander
Jun 22, 2021 -

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5 star treatment by CJ! We hope you love your new car. If you were to need anything in the future we hope you do not hesitate to reach out. Thank you for your kind words about CJ and Michael. -Ganley Westside Imports

June 21, 2021

Our lease was up on our Elantra. We walked in and were greeted right away by a very nice man named Mike. He in turn introduced us to Amber Dickens. Amber was absolutely wonderful. Her professionalism was More

by mbarnes0110
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amber Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Michael Vanderhoof
Jun 22, 2021 -

Ken Ganley Westside Imports responded

Thank you for purchasing a new Hyundai from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Heather was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Hyundai

June 20, 2021

Purchase was very easy. Chris whitt handled the purchase and vehicle selection. Mike olenson handled the paperwork and delivery. Both were thorough and would highly recommend. More

by POWEREDBYSTEVE
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Whitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Igor Zaiats, Mike Olesen
Jun 22, 2021 -

Ken Ganley Westside Imports responded

Thank you for taking the time to write about your experience with Chris Whitt! We are so glad to hear that he was able to provide you with such great customer service! We hope to see you again! -Ganley Westside Imports

June 19, 2021

Your sales & financial personnel are very efficient. They provided answers to my questions & processed all the paperwork necessary finding the exact vehicle that I wanted in a few days. More

by gottarun
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Amber Dickens
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Vanderhoof, Bob Zeleny
Jun 22, 2021 -

Ken Ganley Westside Imports responded

Thank you for your review of our staff and your excellent car buying experience! We want to thank you again for your business and we hope to see you again in our service department. -Ganley Westside Imports

June 18, 2021

Went to test drive a used Subaru. Worked with Bosko. He was extremely rude and condescending. I have never been treated that way before by any service industry. I have never written a review before (good o More

by B
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Bosko Gasic
Nov 16, 2022 -

Ken Ganley Westside Imports responded

We are sorry you had a less than exceptional experience with our dealership. We strive to make ever customer visit a great experience.

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