
Ken Ganley Westside Imports
North Olmsted, OH
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
Parts
Monday Closed
Tuesday Closed
Wednesday Closed
Thursday Closed
Friday Closed
Saturday Closed
Sunday Closed
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Scott took very good care of us. Even though he had a rough time finding what we wanted, he came through. rough time finding what we wanted, he came through. More
Outstanding. I have bought several cars from dealerships and my experience last month in purchasing an Outback (2019) was the best ever. The salesperson, Heather was most professional while extremely person and my experience last month in purchasing an Outback (2019) was the best ever. The salesperson, Heather was most professional while extremely personable and patient. The car would've sold itself, but it was Heather that made the experience so memorable and smooth. She is quite knowledgeable and definitely has enthusiasm for the product that she sells. She intently listened to what I was looking for and only focused on that. In the end she was more of a support than a salesperson because that is what I needed. She is eager to please without going overboard. But I decided to write this mostly due to the care that I have received after the sale. Let's face it; most dealerships can do the right things to get cars off their lot, but when the deal is done and the onsite manager, Trey continues with prompt and thorough attention to a problem that I had with the vehicle due to no fault of theirs, that speaks volumes of the integrity of this dealership. I write this with great gratitude to all those, including the service department, who made this experience the best. JF More
The overall buying experience was quite pleasant. All we interacted with were helpful, all questions answered. Would have no qualms recommending Ganley to friends and family. interacted with were helpful, all questions answered. Would have no qualms recommending Ganley to friends and family. More
We returned to Ganley Westside Imports to lease another vehicle because of the outstanding sales service provided by Tom Matthews. He is kind, patient and trustworthy. Those qualities were critical to us vehicle because of the outstanding sales service provided by Tom Matthews. He is kind, patient and trustworthy. Those qualities were critical to us. Furthermore, Tom has an excellent reputation inside the auto sales community and outside of it as well. He is also attentive. He readily responds to telephone calls. He is not pushy. We cannot pay Tom enough compliments. We hope to lease/purchase other vehicles from him in the future. More
The sales rep michael was very helpful and was knowledge on what needed to be done. Him and the guy the helped with the bank loan papers made it an easy ni brainer task and answered any questions i had. I w on what needed to be done. Him and the guy the helped with the bank loan papers made it an easy ni brainer task and answered any questions i had. I will definitely recommend anyone to that subaru dealership and i will return also! More
The service at Ganley Westside Imports was excellent. This is the third car for my wife and first for me. Sam Greenwood was excellent upfront on the sales side. She was able to handle the details and This is the third car for my wife and first for me. Sam Greenwood was excellent upfront on the sales side. She was able to handle the details and all required information over the phone and through text, making it much easier to go through the purchase process, especially in the current pandemic situation. Asif Kassam finalized the details and sale and was also very helpful over the phone. Our current cars were appraised, test drives were delivered, and new cars also delivered to and from our house - this was a very nice touch. A very special thank you to Justin (who I am disappointed was not listed amongst the people I can rate) for his part in the car shuffle and delivery, he was fantastic doing all the leg work and was very professional and personable. Five stars for him as well. More
Everyone was nice and professional. It was a great experience. experience. More
Over all great experience great service! I will definitely be bringing my car back for service. Christ Wheatley has been very helpful. definitely be bringing my car back for service. Christ Wheatley has been very helpful. More