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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

July 05, 2021

They were very helpful. Everyone was very friendly. I would recommend. More

by RWNDW91
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Douglas Boulanger
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kevin Amolsch
Jul 07, 2021 -

Ken Ganley Westside Imports responded

Thank you for this excellent rating! We are pleased your experience was 5 star worthy! -Ganley Westside Imports

July 04, 2021

Very good experience with every aspect of Ganley Subaru dealership starting with my first Subaru, a 2019 Forester Touring. So much so I just upgraded to a 2021 version. More

by RJALLSOP52
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Asif Kassam
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aunna Regas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lennox West, Joshua Vanderhoof, Ray Korfhage
Jul 05, 2021 -

Ken Ganley Westside Imports responded

Thank you for taking the time to leave this 5 star rating. We hope to see you back in the future for any service or sales needs! -Ganley Westside Subaru

July 03, 2021

Excellent service one of the best sales person Craig friendly dealership More

by tmtsompanos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Michael Imbrogno
5.0
This rating includes all reviews, with more weight given to recent reviews.
Greg Carnegie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to lease your new vehicle. We appreciate the opportunity to assist you during your car shopping experience and are pleased that your visit was a pleasant one. Thank you, as well, for your detailed review. We look forward to working with you again during a future visit. Enjoy your new car! -Ganley Westside Imports

July 03, 2021

Rachel was very helpful, honest, and was great to work with! Josh was very quick and efficient, too! More

by Virginia
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rachel Shafer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Joshua Vanderhoof
Jul 05, 2021 -

Ken Ganley Westside Imports responded

Virginia, We are so happy to hear that you received 5 star treatment by Rachel and Josh! We hope you love your new vehicle. If you were to need anything in the future, we hope you do not hesitate to reach out. Thank you for your kind words about our sales department. -Ganley Westside Imports

July 02, 2021

Salesperson [Sherri Workman] was great to work with. No pressure was put on me and I feel she is an honest and straight shooter More

by LUTZDON
Recommend Dealer
Yes
Employees Worked With
Sherry Workman
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Jul 05, 2021 -

Ken Ganley Westside Imports responded

Thank you for purchasing a new vehicle from Ganley Westside Imports. We appreciate the opportunity to earn your business, and are happy that your experience with Sherry was a positive one. Thank you, as well, for your kind review. Please do not hesitate to contact us with any questions or concerns. We look forward to working with you again in the future. -Ganley Westside Imports

July 02, 2021

Everything explained in detail and Ben went the extra mile to get me my color choice. I’m grateful. I love my new Volkswagen Tiguan in BLUE!! More

by BRENDABRENNER76
Recommend Dealer
Yes
Employees Worked With
Ben Stroh
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carlo Matos
Jul 05, 2021 -

Ken Ganley Westside Imports responded

Brenda, Thank you for making the trip to Ganley Westside Imports for your new vehicle! We are so glad to hear that you were treated so well by Ben and that he was able to get you into your new Tiguan! Please let us know if there is anything else we can assist you with. -Ganley Westside Volkswagen

July 01, 2021

Service department is a rip off. Charged over $400 in labor just for brake pads and rotors. Will never go back. Funny thing, I overheard one of the service staff, word for word, tell another customer a More

by lorraineswanger
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matt O'Shea
2.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Billy Loesch
Nov 16, 2022 -

Ken Ganley Westside Imports responded

We are sorry you had a less than exceptional experience with our dealership. We strive to make ever customer visit a great experience.

July 01, 2021

I've been coming to Ganley Westside Hyundai for years, and always receive excellent quality service. My routine maintenance check was quick and reliable. I had to have my new phone paired with my Santa Fe More

by beryl
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke Tobicash
Jul 05, 2021 -

Ken Ganley Westside Imports responded

Thank you for taking the time to review your recent experience with Brooke and our service staff! We are happy to hear that you were so pleased with your service appointment. -Ganley Westside Hyundai

July 01, 2021

The process was easy and quick, efficient and the team was very helpful. More

by SERLI1129
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Other Employees : Igor Zaiats, Scott Wnek, Igor Manasiev
Jul 05, 2021 -

Ken Ganley Westside Imports responded

We appreciate you taking the time to leave this rating of your recent visit. We are so glad that your experience was a positive one! -Ganley Westside Imports

July 01, 2021

Matt O’Shea was very personable. Nice dude. Didn’t seem to bs at all. I don’t need to bring my car often, but I hope to work with him again next time. More

by HardeeQuinn
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 05, 2021 -

Ken Ganley Westside Imports responded

Thank you for choosing Ganley Westside Imports as the location to service your vehicle. We appreciate the opportunity to assist you, as well as your kind review of Matt, and look forward to seeing you again during a future visit. -Ganley Westside Subaru

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