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Ken Ganley Westside Imports

North Olmsted, OH

4.7
3,776 Reviews
Here at Ken Ganley Westside Imports, it's not all about buying a car. We want to make sure the car is perfect for YOU! This means, our sales team will take the time to get to know you and your driving preferences and habits. The aforementioned statement holds true whether you purchase a new new Hyundai, Subaru or Volkswagen or lease one. It doesn't matter if you're with us for 3 years or 30, Ken Ganley Westside Imports wants to make sure you are happy with your decision. We also pay special attention to our used car consumers, who visit customers from Cleveland, Parma and Akron, due to our comprehensive selection of "like-new" used cars. Ken Ganley Westside Imports also has auto financing for you in the form of car loans and leases. We also have a Hyundai, Subaru and Volkswagen service center that can meet all of your routine service and repair needs. Are you the type that wants to perform the repair on your own? Ken Ganley Westside enjoys handy drivers. Come browse our Hyundai, Subaru and Volkswagen parts inventory and let us help find you the part you need to complete the job. Ready to learn more about Ken Ganley Westside Imports? Contact us online or via phone, or better yet, come visit us in person at 25600 Lorain Road North Olmsted, Ohio.
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25730 Lorain Road

North Olmsted, OH

44070

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Showing 3,776 reviews

August 21, 2021

Keith Rivers is the best! He was very attentive, kept us informed through the whole process! This is the second Subaru we have purchased through Keith. We have been buying Subarus through Ganley since 2007. More

by TAMMYJL58
Recommend Dealer
Yes
Employees Worked With
Other Employees : Keith Rivers
Aug 27, 2021 -

Ken Ganley Westside Imports responded

Tammy, Thank you for taking the time to write about your experience with Keith! We are so glad to hear that (s)he was able to provide you with such great customer service! We hope to see you again! -Ganley Westside Subaru

August 21, 2021

Dylan was very helpful and patient in finding me the model and color I specifically wanted. I am very happy w my Subaru Forester Sport. More

by Sangitaa G
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Cairelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sarah Klein
Aug 27, 2021 -

Ken Ganley Westside Imports responded

We are so happy to hear that you received 5 star treatment by Dylan! We hope you love your new Subaru Forester. If you were to need anything in the future we hope you do not hesitate to reach out. Thank you for your kind words about Dylan. -Ganley Westside Subaru

August 21, 2021

Janice Huang hung a nice and kind person, easy to deal with, this is my second lease with her. Will be back again and again :) More

by BILL
Recommend Dealer
Yes
Employees Worked With
Other Employees : Michael Vanderhoof, Janice Huang
Aug 27, 2021 -

Ken Ganley Westside Imports responded

Bill, Thank you so much for taking the time to leave this detailed review of Janice. We appreciate your loyalty and look forward to continuing to provide you with 5 star experiences. -Ganley Westside Subaru

August 21, 2021

Matt was very patient and helped me get into two new vehicles. That makes three total within a 5 month period. Great cars at a great dealership! More

by VWFAN
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sandi Kuzma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Geraci
5.0
This rating includes all reviews, with more weight given to recent reviews.
Terry Maxson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 27, 2021 -

Ken Ganley Westside Imports responded

Thank you so much for taking the time to leave this review of your experience with Matt and Ganley Westside Imports. We appreciate your loyalty and look forward to continuing to provide you with 5 star experiences. -Ganley Westside Imports

August 20, 2021

I knew exactly what car I wanted so I called the dealership. Initially was told the car I wanted was available and rushed to dealer to complete the deal. Once there sat for hours and it seemed the d More

by EBMCCANN
Recommend Dealer
No
Employees Worked With
Michael Imbrogno
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Geraci
4.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 18, 2021 -

Ken Ganley Westside Imports responded

We are so sorry that any miscommunication on our end resulted in the process taking longer than you would have liked. We try to make all of our customers' transactions as seamless as possible, but it looks like we fell short of expectations with your experience. Sometimes it can be a real challenge acquiring all the necessary documents needed to finalize a contract, and we apologize if we did not communicate any delays to you regarding this. We certainly appreciate your business, and again apologize for any delays caused in completing your vehicle transaction. - Ganley Westside Imports

August 20, 2021

I’ve always been satisfied with my service at Ganley. Working with Matt was wonderful. I like the way he kept me informed. There was no pressure to do or not do any work on my car. He gave me all the fac More

by Shayrn
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Matt O'Shea
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 20, 2021 -

Ken Ganley Westside Imports responded

Sharyn, Thank you for bringing your Subaru in for service at Ganley Westside Imports. We are glad to hear that your experience with us was worth 5 stars! We appreciate you choosing Ganley as well as you taking the time to leave this kind review of Matt. We look forward to seeing you for your next routine maintenance! -Ganley Westside Subaru

August 20, 2021

Very friendly and polite. She took time to help me More

by cktink
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dylan Cairelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mikayla Collins
Aug 20, 2021 -

Ken Ganley Westside Imports responded

Thank you for your feedback following your recent visit to Ganley Westside Imports! We are glad that our staff was able to provide a 5 star experience. -Ganley Westside Imports

August 19, 2021

I had car damage 500 miles from home the staff was amazing in helping me navigate my issues More

by Rodneyjeddy
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Greg Kerro
Aug 20, 2021 -

Ken Ganley Westside Imports responded

Rodney, Thank you for taking the time to review your recent experience with our service staff! We are happy to hear that you were so pleased with your service appointment. -Ganley Westside Volkswagen

August 19, 2021

Mikayla was very prompt and professional. I did not have to wait for anything and was promptly notified to pick up the car upon completion of service. More

by rajeevrajaram
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mikayla Collins
Aug 20, 2021 -

Ken Ganley Westside Imports responded

Thank you for allowing us the opportunity to service your vehicle here at Ganley Westside Imports. We are so glad to hear you were treated well by Mikayla and that your service met your expectations. We appreciate you taking the time to leave these kind words following your service. Please do not hesitate to reach out for any future service or sales needs and we are looking forward to see you for your next service! -Ganley Westside Hyundai

August 19, 2021

Professional,courteous,attentive to customer needs. I was made to feel comfortable and appreciated. All questions were answered. While I went her to look at a Tucson or Santa Fe, I really liked the Sonata in More

by TBSUDSY
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
CJ Swander
Aug 20, 2021 -

Ken Ganley Westside Imports responded

Thank you for trusting Ganley Westside Hyundai as the location to purchase your new Sonata. We understand that you have a choice when it comes to dealerships, and appreciate the opportunity to work with you. Thank you, as well, for taking the time to review your experience. We look forward to seeing you again during a future visit. Enjoy your new car! -Ganley Westside Hyundai

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